Workforce Experience Consulting Manager - Learning and Development

EPAM Systems • New York, NY

1d

About The Position

Lead complex client engagements that transform workforce capability through integrated learning, enablement, and adoption strategies. Drive multidisciplinary teams from discovery through launch while building trusted client relationships and shaping organizational transformation. The role also contributes to a collaborative consulting environment and supports the development of practice capabilities.

Requirements

• 12+ years of consulting experience in workforce enablement, learning experience, adoption, or transformation initiatives.
• 4+ years managing project teams or workstreams, including coaching, feedback, and performance management responsibilities.
• Demonstrated success leading client-facing discovery, strategy, and end-to-end delivery for complex learning initiatives.
• Strong expertise in instructional design, adult learning theory, change enablement, and performance consulting methodologies.
• Proven ability to translate complex challenges into actionable strategies, roadmaps, and measurable business outcomes.
• Experience with digital learning platforms such as Articulate 360, Microsoft 365, LMS platforms, or Adobe tools.
• Strong business writing, executive storytelling, facilitation, and relationship-management skills.

Nice To Haves

• Prosci or CCMP certification.
• Experience in AI-enabled workflows and adoption strategies.

Responsibilities

• Lead client discovery workshops, executive readouts, and decision forums while building trusted relationships with stakeholders and sponsors.
• Translate business transformation needs into integrated learning, enablement, and adoption strategies with measurable outcomes.
• Set solution vision, architecture, and quality standards for comprehensive learning deliverable portfolios.
• Own work plans, resource allocation, milestones, and executive status reporting across engagement workstreams.
• Lead diverse global project teams, providing coaching, feedback, and development opportunities for consultants.
• Support presales activities and contribute reusable methods, templates, and thought leadership to strengthen practice capabilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed