Workforce Development Program Support Specialist (Casual Hire)

University of Hawaii•Honolulu, HI

1d•Onsite

About The Position

University of Hawai‘i, Kapi‘olani Community College, Office of Academic Affairs is seeking applications for the Workforce Development Program Support Specialist position. This is a Casual Hire position, meaning it is temporary and may last up to 89 days for full-time employees or up to 1 calendar year for part-time employees. Casual Hire employees are not eligible for most benefits provided to regular employees, such as paid holidays and leave. The position involves providing student-centered navigation support, designing and administering data collection systems, managing program databases, analyzing data for reporting, and supporting grant compliance.

Requirements

Possession of a baccalaureate degree in Social Sciences, Data Science, Education, Public Administration, Business Administration, or a related field, and one (1) year of progressively responsible professional experience with responsibilities for student support, tracking data systems, program assessment, evaluation, or tracking compliance; or an equivalent combination of education and experience.
Considerable working knowledge of principles, practices, and techniques of data management, tracking metrics, educational assessment tools, or holistic student support systems.
Considerable working knowledge and understanding of applicable federal and state regulations associated with data privacy, research ethics, and student privacy (e.g., FERPA).
Demonstrated ability to manage databases, input and extract operational metrics, and execute quantitative or qualitative data summaries.
Demonstrated ability to build positive, professional, and collaborative working relationships with students, faculty, and staff.
Demonstrated ability to resolve complex technical or systemic problems using logical reasoning and data-informed tools.
Ability to work outside normally scheduled work hours including nights and weekends as required.

Nice To Haves

Professional experience with educational assessment frameworks, database management, and tracking external/grant outcomes in a higher education ecosystem.
Demonstrated experience handling complex data environments, compliance checklists, or student-facing navigation tracking within community colleges.
Evidence of commitment to Kapi'olani Community College's vision of positioning itself as a model Indigenous-serving institution.

Responsibilities

Provides student-centered navigation support appropriate for an open-door community college, assisting diverse students with program participation, applications, eligibility tracking, and referrals to campus resources.
Designs, develops, and administers data collection systems, including surveys, focus groups, and evaluation tools to measure student learning, engagement, and programmatic impact.
Manages program, participant, and tracking databases, ensuring accurate record-keeping regarding participation, demographics, and outcomes in strict compliance with FERPA and data governance standards.
Analyzes qualitative and quantitative data from programmatic tracking systems to produce reports, dashboards, visualizations, and summaries for institutional assessment and continuous improvement.
Supports grant and program compliance by tracking deliverables, monitoring funding/reporting timelines, and collecting data required for sponsor updates.
Maintains comprehensive operational records, data documentation, assessment results, and compliance libraries to support institutional reporting, audits, and program reviews.
Works beyond normal business hours, including evenings, weekends, and/or holidays, as needed.
Performs other duties as assigned.