Workforce Case Manager

XientePhiladelphia, PA

About The Position

Join our dynamic team as a Workforce Case Manager, where you will play a vital role in supporting individuals to achieve their employment and career goals. This position offers an opportunity to make a meaningful impact by providing personalized guidance, resources, and support to help clients overcome barriers and succeed in the workforce. We foster an inclusive, supportive environment that values growth and professional development. Join us to make a difference in the lives of individuals seeking employment opportunities and contribute to building a stronger, more resilient community.

Requirements

  • Proven experience in case management, employment services, or related roles.
  • Strong interpersonal and communication skills.
  • Ability to assess client needs and develop tailored employment plans.
  • Knowledge of local employment resources, training programs, and community services.
  • Excellent organizational and time-management skills.
  • Ability to work independently and as part of a team.
  • Compassionate, patient, and committed to helping others succeed.

Nice To Haves

  • Bachelor’s degree in social work, human services, psychology, or related field preferred.

Responsibilities

  • Assess clients’ employment needs, skills, and barriers to develop individualized employment plans.
  • Provide career counseling, job search assistance, and skills development resources.
  • Connect clients with training programs, educational opportunities, and community resources.
  • Monitor client progress and adjust plans as needed to ensure successful employment outcomes.
  • Maintain accurate and timely documentation of client interactions and progress.
  • Collaborate with employers, training providers, and community organizations to facilitate employment opportunities.
  • Advocate for clients to ensure they receive appropriate support and services.
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