Workflow Coordinator

Munich Re Careers•Princeton, NJ

8d•$46,000 - $63,000•Hybrid

About The Position

Munich Re America Services (MRAS) is a shared service organization that delivers services to all Munich Re US P&C Companies and other group entities. We’re adding to our diverse team of experts and are looking to hire those who are committed to building a culture that enables the creation of innovative solutions for our business units and clients. As a member of Munich Re's US operations, we offer the financial strength and stability that comes with being part of the world's preeminent insurance and reinsurance brand. Our risk experts work together to assemble the right mix of products and services to help our clients stay competitive – from traditional reinsurance coverages, to niche and specialty reinsurance and insurance products. The Workflow Coordinator is responsible for identifying and accurately distributing a high volume of accounting and claims related correspondence. Responsibilities for this role will primarily focus on the timely handling of the following tasks in accordance with best practices, policies and procedures, and/or service level agreements:

Requirements

A high school diploma is required
2+ years office experience, preferred
Obtain a working knowledge of Munich Re operational and/or financial processing systems
Have a working knowledge of MS Office Suite, specifically Microsoft Outlook
Strong organization, prioritization and follow-through skills for handling high volume intake in order to meet deadlines. Ability to multi-task.
Strong Interpersonal skills including verbal and written communication, relationships and teamwork.
Open-minded, receptive to innovation and automation.
Uses judgement and problem solving skills to detect routine issues.
Ability to develop a working knowledge of MRAm organization and functions performed.
Ability to review and identify contract terms applicable to job function and obtain a familiarity with reinsurance terms and concepts.

Responsibilities

Identify and categorize correspondence received from our clients according to content (first notice of loss, updates, financials, statement of accounts, etc.)
Ensure correspondence is assigned to the correct loss number and department and person for handling within Claims or Reinsurance Accounting.
Research newly reported losses do not already exist in global reinsurance system prior to categorizing content as first notice of loss.
Respond, with guidance, to internal and external client requests utilizing both written and verbal communication.
May participate in projects as needed.