Workflow Coordinator, Business Services

Walmart • Bentonville, AR

2d

About The Position

The Workflow Coordinator, Business Services, supports compliance with applicable laws, regulations, and company policies by analyzing reports and monitoring human resource processes. The position facilitates communication with internal and external stakeholders, provides technical support, and coordinates equipment and system requests. It develops and implements business solutions through data analysis and process improvement, protects confidential information, and maintains security access. The coordinator builds partnerships, supports continuous improvement, and upholds company standards of integrity and ethics to advance operational excellence and customer-focused results.

The Enterprise Business Services team supports business operations through data analysis, regulatory compliance, and communication. It collaborates with management and partners on process improvements, policy adherence, and key initiatives; provides administrative support; conducts quality control; and facilitates training.

Requirements

• Proven experience in workflow management and process improvement within a business services environment.
• Strong analytical skills and ability to interpret data and translate findings into actionable recommendations.
• Knowledge of regulatory compliance requirements and ability to support adherence to local, state, and federal laws.
• Excellent communication skills for collaborating with internal and external stakeholders.
• Proficiency in Microsoft Office and document production to support reporting and training materials.
• Demonstrated ability to provide customer service and technical support in complex operational settings.
• Experience coordinating equipment, software, and network requests to support business operations.

Nice To Haves

• Benefits management, customer service, benefits administration, healthcare regulatory compliance, or related area.
• Finance/accounting, information systems, or payroll experience.
• Basic functionality of Microsoft Office.
• Associate degree in Accounting, Finance, Information Technology, or Mathematics.

Responsibilities

• Coordinate workflow processes to ensure compliance with applicable laws, regulations, and company policies.
• Analyze and interpret data to support business strategies and recommend improvements aligned with objectives.
• Manage correspondence, resolve benefits inquiries, and support technical issues as part of providing customer service.
• Facilitate equipment, software, and network requests; collaborate with vendors and monitor system maintenance.
• Maintain security access protocols, including data backup and remote user validation.
• Develop and deliver training materials to educate associates and support business solutions.
• Build partnerships with stakeholders to identify needs and implement effective processes.

Benefits

• Medical, vision, and dental coverage.
• 401(k).
• Stock purchase plan.
• Company-paid life insurance.
• Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• PTO and/or PPTO for vacation, sick leave, holidays, or other purposes.
• Live Better U education benefit, with tuition, books, and fees paid by Walmart for eligible associates.
• Performance-based bonus awards.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed