Manager, Workflow & Automation Lead - CDX
About The Position
This role is within Capital One’s Consumer & Developer Experience (CDX) organization, on the Platform Administration & Governance team. CDX is responsible for Capital One’s digital customer experiences, including its mobile app, online presence, and enterprise products and platforms used across its lines of business. The team administers and governs these platforms and advises on transforming the content supply chain to enable personalized, intelligent experiences. The Workflow & Automation Lead is an Adobe Workfront System Administrator focused on Workfront Workflow and Adobe Workfront Fusion. The role leads a small team covering line-of-business administration, enterprise governance, and Fusion development. The lead enables team members, improves the Workfront foundation, and delivers new and updated automations for users.
Requirements
- Bachelor’s degree or military experience.
- At least 4 years of experience as a Workfront System Administrator supporting 300 or more users.
- At least 2 years of experience as a Workfront Fusion Developer.
- At least 2 years of people leadership experience.
Nice To Haves
- Experience working for a financial services organization or within a regulated industry.
- Experience implementing Adobe Workfront or Adobe Workfront Fusion as a consultant.
- Experience building and/or maintaining enterprise data taxonomies.
- Adobe Workfront Core Developer Expert certification.
- Adobe Workfront Fusion Developer Professional certification.
Responsibilities
- Lead a pod of Workfront system administrators and Workfront Fusion developers focused on line-of-business administration, systemwide governance, platform automation, and integrations with other Capital One platforms.
- Enable direct reports to manage responsibilities in their respective scope areas effectively and autonomously.
- Execute Workfront Workflow feature rollouts and improvements that advance Capital One’s highest priorities.
- Prioritize and organize Fusion development capacity against the highest-value initiatives.
- Intake, triage, and route support requests from the Group Admin community.
- Prioritize and support Workfront governance initiatives.
- Lead performance management activities for direct reports.
- Establish and lead working rhythms with direct reports.
Benefits
- Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being.
- Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
