AI Workflow Engineer/Automation Architect
About The Position
Modern Family Law is seeking a highly technical, systems-oriented AI Workflow Engineer / Automation Architect to design and implement AI-native legal workflows and operational automation systems. The role builds and maintains the technical infrastructure behind AI-enabled legal service delivery, workflow orchestration, client automation, and integrations across the firm’s technology ecosystem. Working with AI leadership, product teams, attorneys, developers, and operations personnel, this engineer will architect scalable systems connecting AI models with internal platforms, document systems, CRMs, client portals, communications tools, and business operations. The position contributes to the firm’s development as an AI-native legal organization delivering scalable, efficient, compliant, and client-centered legal services. The role also includes monitoring system reliability and performance, troubleshooting workflow and integration issues, documenting architectures and standards, and evaluating emerging automation and AI infrastructure tools. Candidates must live within commuting distance of the firm’s Atlanta, Alpharetta, or Savannah offices. Work from anywhere is available after six months.
Requirements
- Must reside within commuting distance of an office in Atlanta, Alpharetta, or Savannah.
- Bachelor’s degree or equivalent practical experience in software engineering, computer science, information systems, automation engineering, or a related field.
- Deep experience in workflow automation, systems integration, software engineering, AI implementation, or automation architecture.
- Production-grade Python experience and sound software engineering practices, including testing, code reviews, version control, and CI/CD.
- Experience designing, building, and optimizing AI agent workflows using orchestration frameworks such as LangGraph or LangChain, vector retrieval, LLM observability platforms such as LangFuse or LangSmith, and API/webhook integrations.
- Strong understanding of APIs, workflow orchestration, event-driven systems, and systems integration.
- Experience with automation platforms, orchestration tools, or AI infrastructure frameworks.
- Strong analytical, troubleshooting, and systems-thinking abilities.
- Ability to work cross-functionally with technical and non-technical stakeholders.
- Excellent organizational and communication skills.
- Ability to manage multiple complex projects in fast-moving environments.
- Ability to communicate professionally and interact effectively with employees, managers, leadership, attorneys, support staff, and external partners.
- Ability to work independently, manage multiple priorities and deadlines, and demonstrate initiative.
- Attention to detail, reliability, organization, and follow-through.
- Flexibility to respond positively to shifting priorities and business needs.
- Ability to work under pressure and manage competing priorities while maintaining accuracy and professionalism.
- Ability to work in a primarily computer-based environment, including extended periods of sitting, screen time, typing, and use of standard office equipment.
- Ability to occasionally lift and move office equipment or materials weighing up to 10 pounds.
- Ability to work occasional evenings or adjusted hours to support onboarding, offboarding, or time-sensitive operational needs.
Nice To Haves
- Experience with generative AI systems and AI orchestration frameworks.
- Familiarity with OpenAI, Anthropic, LangChain, LlamaIndex, vector databases, retrieval systems, or workflow automation platforms.
- Experience integrating CRM systems, document automation tools, client portals, or SaaS platforms.
- Experience in legal technology, healthcare technology, financial services, or another regulated industry.
- Familiarity with cloud infrastructure and scalable automation architectures.
- Understanding of AI governance, auditability, data security, and confidentiality considerations.
- Experience supporting AI-powered conversational systems or agent architectures.
Responsibilities
- Design, build, and maintain AI-enabled workflow orchestration systems for legal and operational processes.
- Develop integrations among AI platforms, CRMs, document automation systems, client portals, payment systems, and internal operational tools.
- Build automation pipelines and event-driven workflows for legal intake, document generation, communications, workflow routing, and escalations.
- Work with Legal Knowledge Engineers and Product Managers to translate legal workflows into scalable technical architectures.
- Implement API integrations across third-party platforms and internal systems.
- Develop retrieval, prompt orchestration, and workflow execution systems for AI agents and AI-assisted processes.
- Help design scalable architectures for AI-powered client experiences and internal operational systems.
- Monitor workflow reliability, system performance, automation effectiveness, and operational scalability.
- Troubleshoot automation failures, workflow bottlenecks, and integration issues.
- Participate in security, governance, auditability, and compliance planning for AI workflows.
- Document workflow architectures, system logic, integration maps, and operational standards.
- Evaluate emerging automation technologies, orchestration frameworks, and AI infrastructure tools.
Benefits
- Highly competitive compensation commensurate with technical capability, engineering sophistication, operational impact, and strategic contribution.
- Performance incentives.
- Medical, dental, and vision health care plan.
- Retirement plan (401k, IRA).
- Life insurance (basic, voluntary, and AD&D).
- Paid time off (vacation, sick, and public holidays).
- Short-term and long-term disability.
- Training and development.
- Work from anywhere eligibility after six months.
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What This Job Offers
Job Type
Full-time
