Workers Compensation Supervisor

Acrisure•Bradenton, FL

8d•Onsite

About The Position

Acrisure is seeking an experienced Workers' Compensation Supervisor to lead a team of claims professionals specializing in workers' compensation claims for municipal entities and self-insured clients. This leadership role is responsible for providing technical expertise, coaching adjusters, and ensuring claims are managed in accordance with company standards, client expectations, and applicable state regulations. Working closely with the Regional Director, the Workers' Compensation Supervisor will oversee claim quality, provide guidance on complex claim matters, and support the continued development of a team of approximately four to six claims professionals. This position requires extensive workers' compensation expertise, strong leadership skills, and the ability to build trusted relationships with clients, brokers, and internal stakeholders while delivering exceptional service.

Requirements

5 to 7 years of workers' compensation claims handling experience required
Extensive experience handling lost time workers' compensation claims required
Strong knowledge of workers' compensation laws, claims administration, litigation management, reserving, settlements, subrogation, and cost containment required
Strong analytical, negotiation, and decision-making skills
Excellent written, verbal, and presentation skills
Ability to build strong relationships with clients, brokers, insureds, and internal stakeholders
Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
Proficiency with Microsoft Office and claims management systems required
Willingness to travel occasionally for client meetings, claim reviews, and business needs

Nice To Haves

Experience supervising, mentoring, leading, or coaching claims professionals strongly preferred
Experience managing claims for municipal entities, public sector employers, or self-insured programs highly beneficial
Multi-state workers' compensation claims experience beneficial
Bachelor's degree in Business, Insurance, Risk Management, or a related field beneficial
Active Workers' Compensation Adjuster License beneficial
Industry designations such as AIC, CPCU, ARM, WCCA, or similar professional certifications considered an asset

Responsibilities

Lead, coach, and develop a team of approximately 4 to 6 workers' compensation claims professionals
Review, assign, and oversee claim activity to ensure compliance with company standards, client handling instructions, and applicable state regulations
Provide technical guidance on complex workers' compensation claims involving compensability, coverage, litigation, reserving, settlements, subrogation, and benefit administration
Review and approve reserve changes, settlement authority, and other claim decisions within established authority levels
Monitor claim quality, productivity, and workloads while supporting timely and accurate claim resolution
Oversee litigation management, vendor utilization, and cost containment strategies to achieve quality claim outcomes
Ensure timely statutory filings, accurate documentation, financial reporting, and proper claim coding
Support claims involving municipalities, public entities, and self-insured programs while ensuring compliance with applicable statutory and regulatory requirements
Monitor claim recoveries, including subrogation, Second Injury Fund recoveries, Social Security offsets, and Medicare-related recoveries
Lead team meetings, establish accountability, and provide ongoing coaching, mentoring, and performance feedback
Participate in recruiting, interviewing, onboarding, and developing claims professionals
Assist the Regional Director with workload balancing, claim reviews, operational planning, and continuous improvement initiatives
Participate in client meetings, claim reviews, and stewardship discussions while building strong relationships with clients, brokers, insureds, and internal business partners
Perform additional duties and projects as assigned