Workers' Compensation Claims Associate

Berkshire Hathaway GUARD Insurance Companies•Wilkes-Barre, PA

8d•Hybrid

About The Position

Good things are happening at Berkshire Hathaway GUARD Insurance Companies—an A+ (Superior) rated, nationwide Property & Casualty insurer backed by Berkshire Hathaway. With supportive leadership, collaborative teams, and opportunities to grow, GUARD is a place where people build meaningful, long‑term careers. Berkshire Hathaway GUARD Insurance Companies is hiring a Workers' Compensation Claims Adjuster in our Wilkes-Barre, PA office. You will play a key role in helping injured workers navigate their recovery and return to work. You’ll learn how to evaluate claims, coordinate care, and ensure timely benefit delivery, all while building a rewarding career in insurance.

Requirements

High school diploma or equivalent required
Strong communication and organizational skills.
Comfortable with frequent phone communication and multitasking.
Proficient in Microsoft Office (Word, Excel, Outlook).
Candidates must hold an active adjuster license or be willing and able to obtain and maintain all required state licenses.

Nice To Haves

bachelor’s degree preferred.
Prior experience in insurance, customer service, healthcare, or administrative roles is preferred.

Responsibilities

Learn to evaluate and determine the compensability of workers’ compensation claims in accordance with applicable laws and company policies.
Support early return-to-work initiatives and ensure timely delivery of benefits.
Communicate with employers, injured workers, and medical providers to facilitate claim resolution.
Authorize and monitor medical treatment and coordinate care with providers.
Maintain accurate documentation of all claim activity.