About The Position

The Ohio Bureau of Workers' Compensation (BWC) is seeking a Workers' Compensation Claims Assistant to join their team. This role involves adjudicating claims, managing caseloads, and processing applications related to permanent partial disabilities. The position requires determining waiting periods, requesting necessary documentation, and generating orders within the Claims Management System. BWC is committed to being a model employer of individuals with disabilities and offers a supportive work culture with opportunities for growth and career longevity. The agency's core hours are Monday-Friday, 8:00 am to 5:00 pm, with flex-time options available based on operational needs and supervisor approval. Most positions are on-site at one of BWC's seven offices across the state.

Requirements

  • 2 courses or 6 months experience in English composition or grammar
  • 2 courses or 6 months experience in accounting, bookkeeping or general math
  • 2 courses or 6 months experience in communication or public speaking or 6 months experience in a position involving receiving & responding to public inquiries or complaints or involving contact with injured workers, employers, legislators, providers or their representatives & public
  • Successful completion of one typing course or demonstrate ability to type 35 words per minute
  • Knowledge of: BWC & IC policies & standard operating procedures; ORC rules & regulations; applicable state & federal regulations governing documents processed, reviewed &/or prepared; public relations; BWC claims documents & forms; SI; IC; CCT; BWC claims-related terminology.
  • Skill in: operation of PC to efficiently log & enter data; claims adjudicating systems; use of general office equipment (e.g. telephone, copier/fax machine).
  • Ability to: solve practical, everyday problems, gather, collage & classify information about practical, everyday problems, gather, collate & classify information about data people or things; handle routine inquiries from & contacts with injured workers, employers, legislators.
  • Position requires travel; therefore, persons occupying this position must be able to provide own transportation &/or legally operate a state-owned vehicle.

Nice To Haves

  • Equivalent of Minimum Class Qualifications For Employment noted above.
  • Classification may require use of proficiency demonstration to determine minimum class qualifications for employment.

Responsibilities

  • Adjudicating system to monitor claims work list & manage caseload of Percentage of Permanent Partial applications
  • Determine if waiting period has lapsed from date of injury in Medical Only claim or date of last compensation in lost time claims
  • Processes C92/C92A applications (e.g. mails applications received to employers &/or reps, reviews applications & Workers’ Compensation Claims Management System (Claims Management System) to ensure timely filing
  • Requests medical documentation & wage information from (e.g. MCOs, SI Employers, IWs, Employers) as appropriate
  • Generates Tentative Orders on Claims Management System for all state fund and SI claims by entering required data into computer form (e.g. percentage of permanent partial, additional conditions)

Benefits

  • Medical Coverage
  • Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
  • Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
  • Childbirth, Adoption, and Foster Care leave
  • Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
  • Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) & Optional Deferred Compensation ( Ohio Deferred Compensation )
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service