Workers' Compensation Claims Assistant

TRISTAR RISK MANAGEMENT•Rancho Cordova, CA

2d•$22 - $24•Onsite

About The Position

Under close supervision, performs clerical and data entry tasks that assist in the administration of workers’ compensation claims. This position requires considerable interaction on the phone with claimants, Doctors, employers, investigators, attorneys, and with management, other Claims Examiners, and other TRISTAR staff.

Requirements

High school diploma or GED required
Six (6) months of experience in the workers’ compensation claims industry (preferred)
Proficient keyboarding skills (type 45 wpm)
Working knowledge of medical/legal terminology
Ability to alphabetize and collate
Proficient in Word
Ability to follow written and spoken instructions from several individuals
Ability to produce accurate and detailed work
Excellent verbal and written communication skills
Courteous telephone skills
Ability to effectively prioritize multiple projects and due dates
Ability to work independently, as well as in cooperation with workgroup

Nice To Haves

College Degree preferred
Six (6) months of experience in the workers’ compensation claims industry

Responsibilities

Prepares benefit notices, schedules, and processes benefit and medical payments on claim files as directed by the Claims Examiner.
Documents all work product and claim activity in the electronic claim file.
Prepares and prints letters, benefit notices and labels.
Provides clerical support, including filing, faxing, sorting, and alphabetizing.
Communicates pertinent claim information to the client, legal counsel and medical providers, and internal claims staff.
Answers phone calls, takes messages, and responds appropriately.
Performs receptionist duties on a back-up basis.
Other duties as assigned.