Claims Assistant | Work Comp
About The Position
Great West Casualty Company is seeking a detail-oriented and organized Workers' Compensation Claims Assistant to provide administrative support to its Workers' Compensation Claims team. The position partners with Claims Adjusters to help maintain accurate, organized claim files and support efficient claim processing while providing service to internal and external customers. The role provides administrative and operational support throughout the life of a claim. It is suited to someone with strong administrative and communication skills who values accuracy and can work in a fast-paced environment.
Requirements
- Exceptional attention to detail and commitment to quality.
- Strong written communication skills and ability to prepare professional correspondence and documentation.
- Excellent organization and time-management abilities.
- Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment.
- Strong customer service mindset and professional telephone etiquette.
- Ability to work independently while supporting a collaborative team.
- Comfort working with technology and learning new systems.
- High school diploma or equivalent required.
- Proficiency in Microsoft Office, including Outlook, Word, and Excel.
- Experience working with confidential information and maintaining accurate records.
Nice To Haves
- Associate's degree preferred.
- Administrative, clerical, insurance, claims, legal, healthcare, or related office experience preferred.
Responsibilities
- Support Workers' Compensation Adjusters with day-to-day claim administration.
- Prepare, review, and process claim-related correspondence and documentation.
- Maintain accurate and well-organized claim files.
- Enter and update claim information in various systems accurately.
- Manage incoming and outgoing mail, reports, and claim-related records.
- Monitor claim activities and assist with follow-up items to support timely claim handling.
- Assist with document requests, state filings, and other administrative duties.
- Maintain confidentiality and handle sensitive information professionally and discreetly.
- Provide customer service to internal and external customers.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
