Workers Compensation Claims Adjuster - California
About The Position
Gallagher Bassett is hiring a Workers Compensation Claims Adjuster to manage California workers’ compensation claims. The role is eligible for fully remote work. The adjuster applies claims management experience to assess claim exposure and litigation, plan appropriate actions, and resolve claims. The position involves communicating with claimants and other parties, providing empathetic customer service, and handling claims in accordance with client and corporate policies, statutory and regulatory requirements, and ethical standards. The adjuster is also responsible for timely, efficient documentation and communication of claim activity.
Requirements
- High school diploma.
- At least 3 years of related claims experience.
- At least 2–3 years of experience adjusting a full indemnity desk, including litigation.
- California workers’ compensation jurisdictional experience.
- Active, up-to-date California adjuster designation or license, including current continuing education hours.
- Appropriate licensing and/or certification in all states in which claims are handled.
- Knowledge of accepted industry standards and practices.
- Computer experience with related claims and business software.
Nice To Haves
- SIP designation (optional).
- Bachelor’s degree.
Responsibilities
- Investigate, evaluate, and resolve workers’ compensation claims.
- Analyze claim exposure and litigation, determine an appropriate course of action, and resolve claims.
- Communicate extensively with parties involved in the claim process to support effective communication and resolution.
- Provide empathetic customer service to claimants on behalf of clients throughout the claims process.
- Handle claims in accordance with client and corporate policies, procedures, industry practices, statutory and regulatory requirements, and ethical standards.
- Document and communicate claim activity in a timely and efficient manner.
- Partner with clients to deliver solutions and improve the claims management process.
- Think critically, solve problems, and plan and prioritize work to serve clients.
Benefits
- Competitive compensation.
- Comprehensive benefits programs designed to support well-being.
- Career development opportunities and ongoing learning.
- Collaborative, people-first culture with accessible leadership.
- Opportunity to do meaningful work with global reach and local impact.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
