Senior Workers Compensation Claims Adjuster - CT, NH, VT, RI, MA

Gallagher•Concord, NH

9d•Remote

About The Position

At Gallagher Bassett, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. We are a team of fast-paced fixers, empathetic experts, and outcomes drivers. This role involves applying claims management experience to analyze claims exposure, plan the proper course of action, and resolve claims. You will interact extensively with various parties involved in the claim process, provide exceptional customer service to claimants, and handle claims consistent with policies and procedures in accordance with statutory, regulatory, and ethics requirements. You will also document and communicate claim activity timely and efficiently.

Requirements

Workers compensation indemnity/lost time claims background
Jurisdictional Experience: CT, MA, NH, RI, VT
Active Adjusters’ licenses: CT, NH, RI, VT
High School Diploma
Minimum of 5 years related claims experience
Appropriately licensed and/or certified in all states in which claims are being handled
Knowledge of accepted industry standards and practices
Computer experience with related claims and business software

Nice To Haves

Bachelor's Degree

Responsibilities

Apply claims management experience to execute decision-making to analyze claims exposure, plan the proper course of action, and appropriately resolve claims
Interact extensively with various parties involved in the claim process to ensure effective communication and resolution
Provide exceptional customer service to our claimants on behalf of our clients exhibiting empathy through each step of the claims process
Handle claims consistent with clients' and corporate policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirements
Document and communicate claim activity timely and efficiently, supporting the outcome of the claim file
Investigate, evaluate, and resolve complex indemnity/lost time workers compensation claims applying your analytical skills to make informed decisions and bring claims to resolution
Work in partnership with our clients to deliver innovative solutions and enhance the claims management process
Think critically, solve problems, plan, and prioritize tasks to optimally serve clients and claimants