New York Workers Compensation Claims Adjuster

The Jonus Group•Burlington, VT
•Remote

About The Position

A well-established third-party administrator (TPA) is seeking an experienced Senior Workers’ Compensation Claims Adjuster to support a dedicated account. The role is described as fully remote and involves independently managing a complex workers’ compensation caseload from claim inception through resolution while providing excellent service to the client and injured workers. The posting contains jurisdiction inconsistencies: the title and requirements specify New York, while the overview refers to Vermont and the responsibilities mention New England workers’ compensation laws. The role offers an annual salary of $80,000–$95,000, annual bonus potential, a comprehensive benefits package, the opportunity to support a stable, long-term dedicated account, and a collaborative and supportive claims leadership team.

Requirements

  • At least 5 years of workers’ compensation claims adjusting experience within the New York jurisdictions.
  • Strong understanding of New York workers’ compensation regulations and claims procedures.
  • Experience handling complex and litigated claims.
  • Strong organizational, analytical, and negotiation skills.
  • Ability to independently manage a full caseload in a remote work environment.
  • Active Connecticut adjuster license or ability to obtain one quickly.

Nice To Haves

  • Prior experience working for a TPA or insurance carrier.

Responsibilities

  • Manage a full caseload of New York workers’ compensation claims from inception to closure.
  • Investigate claims to determine compensability and appropriate reserves.
  • Handle claims in compliance with applicable workers’ compensation laws and regulatory requirements.
  • Coordinate and communicate with injured workers, employers, medical providers, attorneys, and other stakeholders.
  • Establish and adjust reserves based on claim developments and exposure.
  • Direct medical management, including coordinating with nurse case managers when appropriate.
  • Evaluate claims for settlement opportunities and participate in negotiations when necessary.
  • Manage litigated claims in coordination with defense counsel to develop strategies and control costs.
  • Maintain accurate claim documentation and provide timely claim updates to the client.
  • Deliver high levels of customer service to a dedicated client account while meeting service standards and KPIs.

Benefits

  • Annual bonus potential.
  • Comprehensive benefits package.
  • Opportunity to support a stable, long-term dedicated account.
  • Collaborative and supportive claims leadership team.
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