Workers Compensation Administrative Associate

INSURICA, Inc • Marble Falls, TX

5d • $46,000 - $60,000 • Onsite

About The Position

The Workers’ Compensation Administrative Associate will be responsible for providing general administrative support to adjusters and other staff as needed, supporting the overall goals of the organization and ensuring excellent customer service.

Requirements

• 3 – 5 years of previous Workers’ Compensation or administrative support, with a focus on data entry, experience preferred
• High school diploma, or the equivalent, preferred
• Bilingual skills a plus
• Excellent organizational skills, demonstrating attention to detail, accuracy, and the ability to meet deadlines
• Strong team player with the ability to perform duties as directed and work independently
• Knowledge of medical terms, as related to Workers’ Compensation claims
• Knowledge of Workers’ Compensation statutes and timelines
• Proficient PC skills, with a focus on the Microsoft Office suite of products (Excel, Word, Outlook, Teams, etc.)
• Efficient typing and data entry skills
• Professional phone etiquette with the ability to handle difficult callers/clients, while providing excellent customer service
• Ability to work within a fast-paced, changing priority environment
• Self-motivated, with the initiative to prioritize and be self-directed
• Regular and punctual attendance is required
• Ability to communicate effectively, both verbally and in writing
• Excellent interpersonal skills, with the ability to interact effectively with both colleagues and managers, across all levels
• Ability to promote and maintain a team environment, willing to find accommodating solutions for our customers, companies and the Agency
• Ability to successfully adhere to company policies and procedures, as well as maintain strict confidentiality

Nice To Haves

• Growth opportunity to become a licensed adjuster

Responsibilities

• Effectively assist adjusters with the notation of medical documentation and indexing
• Provide accurate data entry with Workers Compensation claims and imaging systems
• Provide backup for incoming mail processing and scanning
• Serve as back-up for the Receptionist (break, lunch, etc.) as needed
• Assist with the accurate and timely processing of medical bills and mail-outs
• Perform all actions relating to customers and companies in a manner that will avoid issues involving potential errors and omissions
• Participate in seminars and other training to maintain required licenses and for knowledge and skill development

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED