Workers Comp Legal Assistant

Farah & Farah•Fort Myers, FL

8d•Onsite

About The Position

The Workers Comp Legal Assistant is an essential member of the Workers Compensation team, providing support to case specialists and attorneys in managing workers’ compensation cases from intake through demand and resolution. The role requires organization, attention to detail, and strong communication skills to support efficient case handling and a positive client experience. This is a full-time, onsite position at a Farah & Farah office in a professional office setting. The employee will work in various areas of the assigned office, including conference rooms, common areas, and the mail room, and will provide general administrative support to the pre-litigation team.

Requirements

High school diploma or equivalent.
Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
Excellent organizational, time-management, and communication skills.
Ability to multitask and prioritize in a fast-paced environment.
Strong attention to detail and accuracy.
Professional demeanor and positive attitude.

Nice To Haves

Associate or bachelor’s degree in a related field.
Experience as a legal assistant or in a similar role, preferably in personal injury law.
Bilingual Spanish skills.

Responsibilities

Assist case specialists and attorneys in gathering and organizing case documents, including medical records, police reports, and witness statements.
Maintain accurate, up-to-date physical and electronic case files.
Prepare correspondence, pleadings, and other legal documents as directed by case specialists and attorneys.
Track deadlines and ensure timely completion of tasks.
Communicate with clients by phone, email, and in-person meetings to provide updates and gather necessary documentation.
Answer client inquiries, provide case-status updates, and maintain a positive, empathetic rapport with clients.
Schedule appointments and coordinate communication between clients and attorneys.
Request, review, and summarize medical records and bills.
Coordinate with medical providers to obtain additional information or clarification, track treatment progress, and update attorneys on changes.
Manage schedules and provide timely reminders to help meet deadlines.
Attend onsite meetings with clients, case managers, or attorneys.
Open new case files and enter data into case management software; manage onsite files.
Maintain calendars and schedule and coordinate meetings.
Handle incoming and outgoing mail, deliveries, and faxes.
Answer phone calls, take messages, and redirect calls as appropriate.
Maintain and update contact information databases.
Communicate with clients, field associates, and vendors by phone, email, and onsite.
Ensure compliance with company policies, procedures, and expectations.
Type and file legal documents and correspondence.
Provide general administrative support to the pre-litigation team.