Worker's Compensation & Leave Coordinator

Ace Electric•Valdosta, GA

20h•Hybrid

About The Position

The Workers’ Compensation & Leave Coordinator is responsible for coordinating and administering the Company’s workers’ compensation claims and employee leave programs. This position works closely with the Safety Department, employees, managers, insurance carriers, medical providers, and other internal departments to ensure work-related injuries and illnesses, leaves of absence, and disability claims are processed accurately, timely, and in accordance with Company policies and applicable laws. The Coordinator serves as a primary point of contact for employees throughout the workers’ compensation and leave process, providing clear communication regarding required documentation, claim status, leave requirements, and return-to-work expectations. This position requires a high level of confidentiality, organization, attention to detail, and the ability to manage multiple cases and deadlines simultaneously.

Requirements

High School Graduate or GED.
Valid state driver's license as required by job conditions or by the company.
2–4 years of experience in Human Resources, workers’ compensation, leave administration, benefits administration, insurance, or a related field preferred.

Nice To Haves

Acute attention to detail.
Ability to maintain required levels of confidentiality when entrusted with sensitive business, customer, or employee related information.
Experience handling confidential employee and medical information.
Strong organizational and time-management skills with the ability to manage multiple cases and deadlines.
Excellent written and verbal communication skills.
Strong attention to detail and accuracy.
Ability to exercise sound judgment and maintain confidentiality.
Proficiency with Microsoft Office, including Outlook, Word, and Excel.
Ability to work effectively with employees at all levels of the organization, insurance carriers, medical providers, and third-party administrators.
Knowledge of workers’ compensation claim processes and terminology.
Working knowledge of FMLA and other applicable leave requirements.
Familiarity with short-term and long-term disability processes.
Experience working with insurance carriers or third-party claims administrators.
Experience with HRIS, benefits, leave-management, or workers’ compensation systems.
Experience in a construction, electrical, manufacturing, or other safety-sensitive industry is preferred.
Professional in Human Resources (PHR) certification preferred.
Associate or bachelor’s degree in Human Resources, Business Management, or related field preferred.

Responsibilities

Coordinate the administrative process for work-related injuries and illnesses in partnership with the Safety Department.
Receive and review accident and injury information to ensure required workers’ compensation documentation is completed accurately and timely.
Assist the Safety Department with initiating workers’ compensation claims with the appropriate insurance carrier or third-party administrator.
Communicate with employees, supervisors, Safety personnel, medical providers, insurance representatives, and other involved parties regarding claim status and required documentation.
Track workers’ compensation claims from initial report through resolution, including medical treatment, work restrictions, transitional duty, and return-to-work status.
Maintain accurate and confidential workers’ compensation records and documentation.
Monitor medical appointments, work restrictions, follow-up requirements, and anticipated return-to-work dates.
Coordinate with Safety and management regarding modified or transitional duty opportunities when applicable.
Assist with obtaining and reviewing medical documentation and work-status information related to occupational injuries.
Identify missing or incomplete information and follow up with appropriate parties to ensure claims are processed timely.
Maintain workers’ compensation claim files and tracking reports and provide status updates to appropriate leadership.
Coordinate and administer employee requests for leaves of absence, including medical leave, FMLA, personal leave, military leave, and other Company-approved leaves.
Receive and review leave requests and required supporting documentation.
Determine applicable leave requirements and coordinate with HR leadership, employees, managers, and applicable leave vendors or insurance providers.
Prepare and issue required leave correspondence, forms, notices, and documentation.
Track leave dates, available leave balances, certification deadlines, recertification requirements, and expected return-to-work dates.
Monitor employee leave status and communicate with employees regarding documentation, extensions, return-to-work requirements, and other applicable deadlines.
Maintain accurate and confidential leave records in accordance with Company policies and applicable legal requirements.
Coordinate with payroll and HR as necessary to ensure appropriate handling of leave-related pay, benefits, and timekeeping.
Assist with the administration of accommodations and return-to-work processes when applicable.
Ensure leave administration is handled consistently and timely while maintaining appropriate confidentiality.
Assist employees with short-term disability (STD) and long-term disability (LTD) claim paperwork and processes.
Coordinate required forms and documentation between employees, healthcare providers, the insurance carrier, and the Company.
Track disability claims and follow up on outstanding documentation or claim requirements.
Communicate claim status and applicable next steps to employees and appropriate internal personnel.
Coordinate disability leave with applicable FMLA, Company leave, workers’ compensation, and return-to-work requirements when applicable.
Maintain accurate and confidential disability-related records.
Serve as a knowledgeable and professional resource for employees and managers regarding workers’ compensation and leave processes.
Maintain strict confidentiality of employee medical, leave, workers’ compensation, and disability information.
Ensure documentation is complete, accurate, organized, and maintained in accordance with Company procedures.
Prepare reports and maintain tracking tools related to workers’ compensation claims, leaves of absence, disability claims, and return-to-work activity.
Assist with identifying trends or recurring issues related to workplace injuries, leave usage, and return-to-work processes.
Work collaboratively with HR Team members, Safety, Payroll, Benefits, managers, and insurance providers.
Stay current on applicable workers’ compensation, FMLA, leave, and disability administration requirements.
Assist with audits and other HR compliance activities related to leave and workers’ compensation administration.
Perform other duties and responsibilities as assigned.