Workday Systems Analyst Principal

Children's Hospital of Philadelphia•Philadelphia, PA

2d•$107,200 - $142,100•Hybrid

About The Position

The System Analyst Principal is a senior-level role in the System Analyst job family. The position provides advanced support across analyst teams and customers, performs system configuration and maintenance throughout the application lifecycle, and recommends design enhancements for complex systems. The role serves as a subject matter expert, mentors staff, and leads teams. The department works approximately 80% remotely and 20% on site in CHOP’s Philadelphia offices as needed.

Requirements

Bachelor’s degree required.
At least five years of experience working within a healthcare environment or within Information Systems required.
Excellent communication and teamwork skills, including conflict resolution.
Advanced critical-thinking, problem-solving, and troubleshooting skills.
Proficiency with Microsoft Office products.
Ability to facilitate meetings with senior leaders and cross-functional groups.
Advanced documentation skills.
Ability to mentor and teach staff.

Nice To Haves

Bachelor’s degree in Computer Science, Information Systems, Business, or Healthcare.
Eight or more years of relevant work experience.
Techno-functional Workday Lead experience.
Experience leading multiple deployments involving Workday Integrations (requirements gathering and build), Workday Prism analytics, Release Management, and Workday Extend.
Expertise leading business process configurations, BIRT layouts, migration administration, integrations, Report Writer, worksheets, dashboards, and worklets.
Security configuration experience, including user-based and role-based configurations.

Responsibilities

Perform operational support, maintenance, and system configuration according to departmental operating procedures, and recommend operational and process improvements.
Identify, analyze, and resolve advanced data and system issues.
Work independently and lead teams on initiatives and projects, including managing cross-functional work teams without direct reports.
Gather requirements, develop specifications, and prepare and review documentation.
Develop, validate, and execute comprehensive test plans.
Provide 24/7 on-call support if applicable.
Communicate effectively, negotiate changes, and help prioritize tasks with clients, vendors, colleagues, and senior leadership.
Act as a subject matter expert in the relevant application or domain.
Educate and coach team members and quality-review work products such as system documentation and requirements.
Travel to and work at various CHOP locations, including patient care areas, if required.
Travel for mandatory certifications if required.
Represent DTS and/or present to Hospital Clinical or Operations committees if required.
Comply with enterprise and DTS information security policies, procedures, and standards.
Support the integration of information security into the development, design, and implementation of Hospital Technology Resources that process, transmit, or store CHOP information.
Support compliance activities related to regulatory requirements, healthcare accreditation standards, and other rules governing the use and disclosure of confidential information.