Workday Systems Analyst 2 - Seattle, WA (Hybrid)

Nordstrom•Seattle, WA

1d•Hybrid

About The Position

Nordstrom’s HR Operations Systems team, part of HR Ops & Analytics, maintains and enhances HR technologies that streamline processes, support business success, and improve the employee experience. The Systems Analyst 2 manages and improves HR systems, ensuring seamless functionality and data accuracy. Reporting to the Manager HRIS, the role collaborates with HR, IT, and business stakeholders to drive system enhancements, troubleshoot technical issues, and provide hands-on support for Workday, ServiceNow HRSD, and Paradox. It requires analytical and technical expertise to streamline HR processes, maintain data integrity, and optimize system configurations. This is a hybrid role requiring the selected candidate to work onsite four days per week and live within a commutable distance of Nordstrom’s corporate offices in downtown Seattle, Washington. The Washington pay range is $80,168–$122,000 annually. Pay offers depend on location and job-related knowledge, skills, and experience. The position may be eligible for performance-based incentives or bonuses.

Requirements

At least 2 years of experience in HRIS, systems analysis, or related fields.
Strong working knowledge of Workday, including configuration and administration.
Familiarity with ServiceNow HRSD, Paradox, or similar HR technologies.
Hands-on experience using JIRA, Confluence, Microsoft Suite, and related business tools.
Strong problem-solving and analytical skills, with attention to detail.
Effective communication skills for supporting technical and non-technical audiences.
Ability to manage multiple priorities and work independently in a fast-paced environment.
Ability to work onsite four days per week and live within a commutable distance of Nordstrom’s corporate offices in downtown Seattle, Washington.

Responsibilities

Support system updates, testing, and troubleshooting to maintain operational stability.
Configure and maintain Workday modules, including Core HCM, Compensation, Benefits, Absence, and Time Tracking.
Conduct audits and validations to ensure data integrity and compliance.
Assist with mass data uploads and foundational data maintenance.
Optimize ServiceNow HRSD workflows for streamlined case management, including technical incident management.
Monitor case resolution metrics and escalate issues as needed for timely resolution.
Enhance Paradox for recruiting and employee engagement functions.
Translate business requirements into technical solutions and assist with project execution.