Workday Specialist, Curriculum Management

Columbus State Community College•Columbus, OH

1d•Onsite

About The Position

The Workday Specialist, Curriculum Management provides functional support for curriculum operations in Workday Student, maintaining approved structures and supporting day-to-day accuracy and compliance. This role supports cross-functional implementation activities with the Office of the Registrar, Curriculum Management, and academic divisions under established direction. This position is responsible for building and sustaining accurate academic requirements, validating Academic Progress Reports (APR), and supporting graduation/completion processes to ensure students are evaluated correctly. The Workday Specialist collaborates with Academic Affairs, Information Technology, Enrollment Services and related offices to provide targeted guidance, documentation, and training related to academic requirements and APR functionality.

Requirements

Associate’s degree.
Two (2) years of experience with student information systems and/or maintaining approved curriculum records, rules, and related processes.
An appropriate combination of education, training, coursework and experience may qualify a candidate.

Responsibilities

Maintains and updates approved academic requirements and program structures in Workday Student, including degree requirements, course groups, and rule sets.
Enters and updates approved curriculum elements to align with institutional policies and state and federal regulations.
Performs testing and data review to help ensure configuration accuracy, consistency, and compliance.
Performs administrative entry of previously approved academic requirement overrides on students’ APR.
Applies established entry standards, conducts related data spot checks and validation reviews, documents operational issues and discrepancies, and routes recommendations for supervisor or functional lead.
Reviews and tests predefined sandbox scenarios for Workday releases, fixes, and changes that affect academic requirements and APR.
Provides operational support for APR logic and display, helping to ensure that requirements are mapped, tested, and evaluated correctly for student cohorts.
Supports graduation and completion workflows by performing validations and checklist reviews, confirming that mapped requirements align with approved requirements, and assisting with the review of reported issues affecting APR or graduation evaluations.
Documents issues, patterns, anomalies, and testing results related to APR and graduation evaluations and escalates findings to the functional lead or manager for remediation with Curriculum Management, Academic Advising, and/or Enrollment Services.
Performs routine and targeted data spot checks and duplicate resolution related to academic progress and graduation processing.
Partners with appropriate teams to resolve discrepancies.
Serves as a point of contact for questions related to academic requirements, APR, and graduation evaluation processes.
Gathers and clarifies user needs and routes matters through established support channels as appropriate.
Provides operational support on the interpretation and use of academic requirements and APR.
Participates in user support activities focused on requirement setup, evaluation logic, and related student record impacts.
Helps reinforce consistent practices by identifying recurring questions and sharing guidance.
Runs delivered and custom report views related to academic programs, academic requirements, APR outcomes, and graduation processing.
Applies filters, columns, and standard data definitions; and prepares reports in formats such as Excel or PDF for stakeholder use.
Saves, shares, and maintains recurring report views that support ongoing monitoring of requirement accuracy.
Assists with documentation issues and troubleshooting efforts in collaboration with other departments.
Maintains and updates procedure manual sections related to academic requirements, APR, graduation processing support, and override practices.
Ensures documentation reflects current operational practices.
Monitors support issues, testing outcomes, and processing exceptions to identify potential process improvement opportunities for review.
Contributes to continuous improvement efforts by documenting best practices, supporting standardization, and reinforcing established procedures.
Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.