Workday Solutions Manager (Payroll & Absence)

Chewy • Boston, MA

7d • $100,000 - $160,000 • Hybrid

About The Position

Chewy is looking for a Solutions Manager to join our HR Systems & Solutions Team. In this role, you will support Workday configuration and functionality within our Payroll and Absence modules. You’ll work closely with senior Team Members and multi-functional partners to help implement enhancements, resolve issues, and improve the overall employee experience through technology. This role combines hands-on system work with a growing focus on agile delivery practices. You’ll contribute to the management of the Jira backlog for your functional area, help refine work items, and support configuration tasks from discovery through testing and deployment. It’s an excellent opportunity to deepen your Workday expertise while developing your skills in product ownership, customer collaboration, and solution delivery.

Requirements

• Bachelor’s degree in Computer Science, Human Resources, Business Administration, or related field, or equivalent experience
• 3+ years of Workday configuration experience, with expertise in the Payroll and Absence modules
• Experience supporting Workday configuration and testing efforts
• Familiarity with agile delivery and Jira (or similar backlog management tools)
• Strong organizational and problem-solving skills with the ability to manage various high-impact items, raising and prioritizing shifting priorities
• Clear communication skills and a collaborative approach to working with multi-functional teams
• A strong desire to learn and grow in HR technology, product ownership, and customer engagement
• Customer service oriented attitude with a focus on delivering quality user experiences

Responsibilities

• Serve as the Workday configuration expert for the Payroll and Absence functional areas, aligning system design with business processes and goals
• Partner closely with COE leaders to understand business needs and translate into technical requirements
• Own and manage the roadmap and backlog, prioritizing enhancements, resolving issues, and supporting regular Workday releases
• Partner with customers across HR, IT, and other functions to translate business needs into scalable, well-documented solutions
• Support end-to-end delivery of new features and system improvements, including discovery, configuration, testing (SIT/UAT), deployment, and post-launch support
• Help document business processes, functional specs, test cases, and user guides as part of ongoing support and enhancement work
• Support organizational transitions by reviewing training materials, job aids, and communications related to system updates
• Participate in system and process analysis activities to identify areas for improvement in user experience, compliance, or operational efficiency
• Stay up to date on new Workday features and help evaluate their relevance to your area
• Own Workday semiannual release management for the Payroll and Absence modules, including impact assessment, configuration updates, testing coordination, customer communication, and deployment planning
• Learn from and collaborate with Team Members, contributing to team knowledge-sharing and standard processes

Benefits

• Comprehensive medical, dental, vision benefits
• Wellness programs and resources
• 401k
• New hire and annual equity grant
• Annual bonus (for C08+ positions)
• Medical/Rx insurance
• Vision insurance
• Dental insurance
• Life insurance
• Disability insurance
• Hospital indemnity insurance
• Critical illness insurance
• Accident insurance
• Parental leave
• Family services benefits
• Backup dependent care
• Flexible spending accounts
• Telemedicine
• Pet adoption reimbursement
• Employee assistance program
• Discounts (10% off pet insurance and 20% off at Chewy.com)
• Unlimited PTO (subject to manager approval for exempt salary team members)
• Six paid holidays per year
• Paid sick and family leave (in compliance with applicable state and local regulations)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree