Workday Quality Assurance Lead

Wipfli Advisory LLC•,
•$107,000 - $144,000

About The Position

The Workday Quality Assurance Lead leads and executes end-to-end quality assurance activities across Wipfli's Workday implementation, ensuring alignment with business requirements and delivery of high-quality solutions. The role focuses on QA strategy, planning, coordination, and oversight, with hands-on testing as needed during high-volume periods, issue resolution, and major projects. The position may be performed in person, remotely, or in a hybrid environment.

Requirements

  • Bachelor's degree in Information Systems, Computer Science, Business Administration, Accounting, Finance, or a related field preferred; an equivalent combination of education, Workday, ERP, and quality assurance experience will be considered.
  • At least 5 years of quality assurance experience, including at least 3 years supporting Workday implementations, with a proven record of leading QA for other ERP solutions or Workday transformation programs.
  • Deep understanding of Workday business processes and configurations.
  • Experience with test management tools such as Jira or Azure DevOps and experience automating Workday functional testing.
  • Strong experience in functional and end-to-end testing methodologies.
  • Hands-on expertise in UAT planning, coordination, and execution, including defect management, QA metrics, and reporting.
  • Excellent communication, facilitation, and stakeholder-management skills.
  • Ability to make informed tradeoff decisions using business value, risk, effort, and user impact.
  • Strong organizational skills and ability to manage multiple initiatives, dependencies, and release timelines.

Nice To Haves

  • Experience with Professional Services Automation (PSA) implementations.
  • Background in professional services, accounting, financial services, or another matrixed business environment.
  • Workday PRO certification(s).
  • Experience coordinating with distributed, offshore, or third-party delivery teams.
  • Formal QA certification, such as ISTQB, CSQA, or Agile Testing certification, and working knowledge of Agile frameworks; product certifications such as CSPO, PSPO, or SAFe POPM are a plus.
  • Experience across multiple Workday modules, including HCM, Finance, Integrations, and Payroll.
  • Familiarity with integration testing involving third-party systems.

Responsibilities

  • Lead and manage the end-to-end QA strategy for Workday implementations, upgrades, and enhancements.
  • Define and execute test plans, strategies, and frameworks; support risk assessment and mitigation planning.
  • Oversee functional, integration, regression, and UAT testing cycles.
  • Ensure testing alignment across Workday modules, including HCM, Finance, Payroll, Time Tracking, and related integrations.
  • Manage the defect lifecycle, including identification, prioritization, tracking, resolution, and clear communication of issue status.
  • Drive test data preparation, environment coordination, release validation, and quality reporting.
  • Partner with business stakeholders to support UAT readiness, execution, sign-off, and alignment with business processes and functional requirements.
  • Coordinate cross-functional QA activities with developers, business analysts, system integrators, vendors, and other delivery partners.
  • Ensure adherence to QA best practices, standards, and governance processes.

Benefits

  • Eight health plan options, including HMO and PPO plans.
  • Dental and vision coverage.
  • Option to enroll in an HSA with potential Firm contribution.
  • Employee Assistance Program.
  • Firm-sponsored basic life insurance and short- and long-term disability coverage.
  • 401(k) savings plan and profit share, with Firm matching contribution.
  • Well-being incentive.
  • Education and certification assistance.
  • Flexible time off.
  • Family care leave and parental leave.
  • Family formation benefits.
  • Cell phone reimbursement.
  • Travel rewards.
  • Voluntary critical illness and accident insurance, hospital indemnity insurance, legal coverage, long-term care, pet insurance, ID theft protection, and supplemental life/AD&D.
  • Potential eligibility for an annual discretionary bonus.
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