Workday Platform Owner, Integration, Reporting, and Security

Campbell's

8d • $127,900 - $175,900 • Remote

About The Position

The Workday Platform Owner, Integration, Reporting, and Security owns the delivery and support of technical solutions within the Campbell's Corporate Solutions Technology team. This role is primarily focused on integrations and reporting, especially for payroll and total rewards. The owner is responsible for ensuring the successful scoping, design, delivery, and support of the portfolio of integrations to/from Workday. They will act as a liaison between the Corporate Solutions Functional team, business customers, and offshore technical team. This role is key to helping plan and estimate effort to build new and update existing integrations. The resource will serve as a key internal technical resource assigned to work on and/or help lead technical projects. The ideal candidate will have technical expertise in HR technology (Workday) and excellent problem-solving skills. In addition to working on projects, they will help in managing and prioritizing day-to-day technical enhancement and service requests, as well as serve as an escalation point for higher priority technical support issues. The main objective is to deliver technology solutions that enable business customers to meet their goals and objectives, and to find new ways to support those solutions efficiently and effectively.

Requirements

• Bachelor's Degree required.
• 6+ years of experience
• At least 5 years’ configuring both inbound and outbound integrations with Workday HCM required (including API’s)
• Specialization in implementing Workday integrations of all types.
• Experience in Workday Studio Integration Designer Toolset.
• At least 5 years’ integration technical support / demonstrating experience with external 3rd parties e.g., Payroll and Benefits providers.
• Demonstrated skills with database and application design technologies, i.e., SQL, XML/XLST, Web Services (SOAP, REST), middleware (BizTalk, Fusion, etc.).
• Expertise in Workday custom report development and calculated fields.
• Implementation & Support project experience.
• Must have a good understanding of Workday security, including Integration System Users, and be able to troubleshoot and advise on or evaluation design.

Nice To Haves

• Workday Security & Payroll Configuration.
• Experience with Acquisitions and Divestitures.
• Exceptional attention to detail, process-orientation, and demonstrated problem-solving and critical-thinking skills.
• Handle highly confidential matters and materials with discretion and a high degree of professionalism.
• Work independently with minimal supervision and in a team-oriented environment.
• Thrive in a fast-paced environment.
• Collaborate across the organization to drive projects forward.
• Flexible and able to handle competing and changing priorities and expectations.
• Consulting experience a plus.

Responsibilities

• Business Customer/Stakeholder Management - 10%
• Business Analysis, HR Technology Solution Design and Delivery - 40%
• Project Management - 10%
• Vendor Management - 20%
• Continuous Improvement - 20%
• Establish trust and credibility with decentralized business customer base by developing relationships, understanding their needs, and delivering quality solutions.
• Engage with 3rd parties as appropriate to build and test integrations to their systems.
• Serve as the technical SME and liaison to the business, functional team, and external vendors (e.g., ADP, Alight, MetLife, TransAmerica, etc.).
• Be the point person for technical projects.
• Analyze and understand the data and processes involved in different initiatives and recommend technical solutions that meet business needs.
• Partner with stakeholders to gather technical requirements, align on solution design, and translate requirements to the offshore development team for delivery.
• Ensure designs and testing are documented and any changes to the integration architecture are reflected in system maps.
• Experience with waterfall and agile project management methodologies, ability to create and manage project plans, estimate effort to identify and understand dependencies and to manage project resources like consultants and support team.
• Serve as technical SME for external vendors looking to integrate with Campbell's and serve as key liaison with outsourced support vendor for technical solution design, development, and testing.
• Ability to challenge the status quo, conduct root cause analysis to reduce/prevent tickets and overall support efforts by simplifying design and looking for opportunities to automate.
• Provide Workday technical expertise for integrations and reporting.
• Own the overall integration inventory and ensure the list, stakeholders, and design documentation is kept up to date.
• Own the integration design map.
• Build out Integration Standards and the correct selection of technologies, where appropriate acting as a champion for these standards.
• Help prioritize the work of onshore and offshore team to ensure quality delivery of new development and enhancements as well as day-to-day maintenance and support of technical solutions.
• Ensure integrations are running properly and performance is monitored.
• Perform root cause analysis for recurring issues and work with support team to implement improvements to prevent future incidents.
• Support functional team by providing reporting subject matter expertise, including data source and object knowledge and complex calculated field creation.
• Must have a good understanding of Workday security, including Integration System Users, and be able to troubleshoot and advise on or evaluation design.
• Keep up to date on updates and/or changes to Workday solution from releases or patches.
• Identify and call out downstream impacts caused by changes to process or solutions.
• Look for opportunities to implement design improvements that optimize, automate, or simplify solutions in order to reduce support effort and tickets.

Benefits

• Benefits begin on day one and include medical, dental, short and long-term disability, AD&D, and life insurance (for individual, families, and domestic partners).
• Employees are eligible for our matching 401(k) plan and can enroll on the first day of employment with immediate vesting.
• Campbell’s offers unlimited sick time along with paid time off and holiday pay.
• If in WHQ – free access to the fitness center. Access to on-site day care (operated by Bright Horizons) and company store.
• Campbell’s has a variety of Employee Resource Groups (ERGs) to support employees.
• competitive health, dental, 401k and wellness benefits beginning on the first day of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior