Workday Learning Administrator (Temporary)

Christiana Care Health Services•Wilmington, DE

About The Position

This temporary role as a Learning Technology Associate Systems Analyst works in partnership with the Learning Technologies team to support the Workday LMS transition. The primary function is to provide ongoing enterprise-level support for the Workday Learning LMS to employees and physicians, including maintenance, usage, analysis, and administration. This includes providing end-user technical support, configuring roles and privileges, managing reporting, coordinating with administrators, and supporting new functionalities and projects.

Requirements

Bachelor’s degree in Educational Technology, Information Technology, Information Systems, Education, Curriculum Development.
2-3 years of equivalent experience in the field of business administration, informational technology, education, training & development, or healthcare.
Over 3 years of enterprise system admin experience with Workday Learning
Helpdesk or end-user technical support preferred
Extensive knowledge of Workday Learning System
Ability to analyze routine problems and present available options for resolving in manner that technical and non-technical staff can understand
Performs a variety of complicated tasks
Ability to communicate with a variety of users and stakeholders at different levels utilizing different methods (written, verbal, visual)
Works with minimal supervision
Ability to organize and manage time effectively as demonstrated by the ability to manage multiple tasks within a project.

Responsibilities

Provide ongoing enterprise level support for the LMS (Workday Learning) to employees and physicians, including, maintenance, usage, analysis and administration
Provide end-user technical support (troubleshooting, reporting technical issues, etc.) for Workday Learning, resolving end-user issues in a timely manner.
Work with the Learning technologies and Shared Service teams to configure and assign roles and privileges within Workday Learning
Manage, prepare, and deliver regular reports & reports as requested from key stakeholders by using existing report templates or creating custom reports
Coordinate with department-level administrators across Christiana Care to effectively support managers, instructors and learners
Manage & coordinate various processes and documentation related to Workday Learning
Support the implementation of new Workday Learning functionalities
Work with Instructional Designers to support the testing of eLearning Modules to be delivered through Workday Learning
Communicate changes and updates to Workday Learning to affected users and key stakeholders
Audit and monitor data integrity in Workday Learning
Support and/or coordinate LMS-related projects as assigned
Performs assigned work safely, adhering to established departmental safety rules and practices; reports to supervisor, in a timely manner, any unsafe activities, conditions, hazards, or safety violations that may cause injury to oneself, other employees, patients and visitors.
Other duties as assigned.