Workday Functional Consultant (PATT)

Syssero

10d•$90,000 - $190,000•Remote

About The Position

The Functional Consultant serves as a functional subject matter expert in deploying Workday solutions. The role advises, designs, configures, documents, and tests solutions so issues and projects are completed within prescribed time frames and meet client needs. It combines consultative skills, business knowledge, technical expertise, and collaboration. The consultant is expected to be a Payroll SME, with Absence and Time Tracking preferred, and to balance multiple clients or projects. Employees are expected to achieve an overall average rating of 3 or higher in the listed interpersonal skills. The consultant works directly with clients to troubleshoot configuration issues and implement functionality, manage and resolve client cases in line with service-level agreements, and contribute to implementation activities from requirements gathering and fit-gap analysis through testing, training, and deployment. The role also supports process improvements, data conversion and analysis, audit compliance, knowledge transfer, and client satisfaction. The position is 100% remote and requires less than 25% travel, including at least one overnight, in-person all-staff event; additional client-related or company travel may be needed. Travel arrangements are company paid. The salary range depends on level: Associate Consultant, $90,000–$120,000; Consultant, $120,000–$140,000; Lead Consultant, $130,000–$150,000; Principal Consultant, $140,000–$165,000; Architect, $155,000–$190,000. The company describes itself as employee-focused, committed to transparency and work-life balance, and supportive of diversity and inclusion.

Requirements

Bachelor’s degree from a four-year college or university, with 3–5 years of related experience and/or training, or an equivalent combination of education and experience.
At least 3 years of Workday experience.
At least 2 years of Workday implementation experience.
Experience in 5 or more Workday environments.
Functional Workday experience in Payroll; Absence and Time Tracking are preferred.
Applied experience with partner solutions and associated documentation, such as HireRight and SSO.
Experience with Workday Studio, Workday web services, and third-party APIs within Workday.
Must be authorized to work in the United States.
Strong analytical, problem-solving, and documentation skills.
Excellent oral, written, and interpersonal communication skills.
Ability to use analytics and reporting tools, such as pivot tables.
Strong organizational and time-management skills, with the ability to handle multiple projects and work with little supervision.
Ability to provide training and knowledge transfer to clients.
Ability to manage client expectations and meet deadlines.
Prolonged periods of sitting at a desk and working on a computer.
Ability to travel less than 25%, including overnight travel for multiple nights.

Nice To Haves

Workday experience in Absence and Time Tracking.

Responsibilities

Perform as a functional consultant on Workday projects, applying expertise across functional areas such as Core HCM, Benefits, Compensation, Talent, Absence, Time Tracking, Integrations, Security, Data Conversion, and Payroll.
Work directly with clients to research, troubleshoot, and resolve configuration issues or implement new functionality.
Analyze, develop, implement, and document complex Workday requirements and processes.
Manage the incoming case queue and resolve customer cases promptly and effectively in line with service-level agreements.
Conduct implementation activities including requirements gathering, fit-gap analysis, functional design documentation, user acceptance testing, training, and deployment.
Manage, prioritize, and escalate client issues as needed.
Manage multiple parallel projects and complete tasks on time with limited supervision.
Provide client training and knowledge transfer through training sessions, work instructions, job aids, and other materials.
Analyze and recommend process improvements, implementation best practices, and system enhancements; proactively review existing implementations against industry best practices.
Lead or participate in data requirements and process design sessions, data conversion, proof-of-concept work, data analysis, audit compliance, testing, end-user activities, and training.
Gather business requirements and develop solutions to complex business problems.
Communicate with internal teams, functional and management audiences, and external clients.
Forecast client workload for resource planning and complete forecasts and weekly timesheets on time.
Set, manage, and meet expectations and deadlines with clients and internal teams.
Determine client needs, manage customer expectations, and support client satisfaction.
Travel as required for company events, client-related work, or other Syssero business.