Workday Financials Application Analyst

Cambridge Investment Research, Inc.•Phoenix, AZ

1d•$75,000 - $80,000•Hybrid

About The Position

We are seeking a detail-oriented and solutions-driven Finance Integrations & Automation Analyst to support the Finance Department’s technology ecosystem. This role plays a critical part in analyzing, supporting, and optimizing accounting systems, ensuring smooth integrations, and driving automation initiatives that improve efficiency and data accuracy. You will serve as a key liaison between Accounting and Technology teams, helping maintain system performance, troubleshoot issues, and identify opportunities for process improvement.

Requirements

Detail-oriented and solutions-driven
Ability to analyze, support, and optimize accounting systems
Experience ensuring smooth integrations and driving automation initiatives
Ability to serve as a key liaison between Accounting and Technology teams
Experience maintaining system performance, troubleshooting issues, and identifying opportunities for process improvement
Experience with Tier 2 support for finance-related applications
Experience managing user access (activations/deactivations)
Experience responding to internal and external system inquiries
Experience leading incident management for third-party applications
Experience coordinating with IT/IS teams
Experience creating, tracking, and escalating support tickets
Experience identifying, implementing, and supporting automation tools, AI solutions, and system integrations
Experience analyzing accounting processes to uncover opportunities for efficiency improvements
Experience supporting system upgrades, including testing, implementation, and communication
Experience ensuring data integrity across financial systems and maintaining system uptime
Experience supporting compliance with IT controls and governance standards
Experience developing and maintaining documentation, including: Policies and procedures, Training materials, User guides
Experience acting as a liaison between accounting users and technology teams
Experience gathering user feedback and tracking system performance metrics
Experience driving continuous improvement through data-driven insights

Responsibilities

Serve as Tier 2 support for finance-related applications, troubleshooting and resolving system issues
Manage user access (activations/deactivations) and respond to internal and external system inquiries
Lead incident management for third-party applications, coordinating with IT/IS teams as needed
Create, track, and escalate support tickets
Identify, implement, and support automation tools, AI solutions, and system integrations
Analyze accounting processes to uncover opportunities for efficiency improvements
Support system upgrades, including testing, implementation, and communication
Ensure data integrity across financial systems and maintain system uptime
Support compliance with IT controls and governance standards
Develop and maintain documentation, including: Policies and procedures, Training materials, User guides
Act as a liaison between accounting users and technology teams
Gather user feedback and track system performance metrics
Drive continuous improvement through data-driven insights