Workday Business Analyst

TMX Group•Toronto, ON

1d•CA$90,000 - CA$100,000•Hybrid

About The Position

The role is responsible for working with teams in the business areas that work with us and collecting and documenting detailed business requirements, translating them into functional specifications, and collaborating closely with technical and business teams to design and implement effective Workday solutions that meet those requirements. Being able to build and maintain positive relationships with a diverse group of stakeholders is key to support platform adoption and deliver on the technology roadmap. This position involves interaction at all levels within the organization, from business end users to high level management, meaning exceptional communication skills are a must for this role. Given the specialist nature of the applications, the stakeholders and subject matter expertise required, this role also requires a candidate who is comfortable working in high pressure environments.

Requirements

Proven experience as a Business Analyst in a Workday environment.
Demonstrable functional knowledge and experience with a combination of Workday HCM, Financial Management, Procurement, and Projects.
Minimum 5 years of experience performing requirements analysis with various functional areas of business and mapping requirements to HRIS and Finance ERP capabilities.
Experience with leading joint analysis and design sessions to elicit outcome based use cases and user stories that deliver results.
Ability to apply critical thinking to problems and identify alternative solutions with pros and cons and present to business and Technology stakeholders.
Business Analysis experience with a demonstrated ability to gather and define requirements.
Ability to lead and work closely with teams outside of technology areas, such as Finance and HR.
Demonstrated experience with waterfall and Agile-based project methodologies.
Exceptional analytical, problem-solving, and critical thinking skills.
Strong ability to communicate complex concepts clearly to both technical and non-technical audiences.
University degree in technology related field or business.

Nice To Haves

AI Automation
MS Office/ Google Suite expertise
Testing Experience with usage of automated tools

Responsibilities

Lead requirements gathering, analysis, and documentation for Workday enhancements across HR, Finance, Procurement, and Projects.
Conduct interviews and analysis sessions to understand current business processes and future needs.
Translate documented requirements and described business rules/processes into clear actionable functional specifications documents and configure Workday modules to meet those specifications, ensuring traceability from requirements to deliverables.
Collaborate with technical teams on solution design, configuration, and integration development.
Act as the functional subject matter expert (SME) during the design, development, and implementation phases of new Workday capabilities.
Support the teams that perform design, configuration, and maintenance for Workday modules.
Help identify, assess, and solve complex business problems for integrating the Workday application with external systems.
Facilitate complex issue discussion meetings and resolve ambiguity.
Contribute to successful project completion by identifying risks and recommending mitigating strategies.
Collaborate with Enterprise Architecture, Legal, and Information Security teams to validate solutions from an architecture, data privacy, legal contract, and cybersecurity perspective.
Provide leadership in process improvement initiatives and enhance system and support documentation.
Leverage AI capabilities to support future business initiatives.
Collaborate with project managers and other team members to ensure projects are delivered on time and within budget.
Make recommendations on process improvements and system enhancements to optimize performance and efficiency.
Lead and drive change management activities for Workday solutions implemented via this process.
Develop detailed test scripts and coordinate User Acceptance Testing (UAT) sessions to ensure delivered solutions meet requirements and stakeholder expectations.
Manage and prioritize defects and enhancements identified during testing.
Develop and execute comprehensive change management plans for new solutions to ensure successful end-user adoption.
Create training materials and support documentation for end-users and administrators.
Act as an ambassador to promote and educate the enterprise on the new Workday functionality.