Workday Business Analyst, Management Analyst 4 (MA4)

State of Washington•Thurston County – Olympia, WA

2d•Hybrid

About The Position

The Department of Natural Resources (DNR) has an exciting opportunity within our Enterprise Performance and Project Management Office as a Workday Business Analyst, Management Analyst 4 (MA4). The DNR’s Enterprise Performance and Project Management Office (EPPMO) is seeking skilled and energetic individuals to execute current and future state business process mapping, gap analysis, business system testing, and business transformation. The Workday Business Analyst position serves as an expert business analyst for the OneWA Project, implementing Workday as the statewide Enterprise Resource Planning (ERP) tool and financial system of record. This position will be an expert in identifying and documenting business requirements; determining whether new Workday system functionality meets those requirements; identifying and analyzing gaps within that functionality; and discovering and recommending option(s) to close those gaps in the future. This position facilitates cross-functional teams in business process analysis, document group learning, producing training and learning materials, testing system functionality, identifying and tracking defects and defect resolution, and serving as part of a support structure for impacted staff during project sustainment periods. Fluency in basic financial language and accounting principles, business analysis, flexibility and ability to embrace challenges and change, and organizing multiple assignments and deliverables simultaneously are key competencies for success in this role.

Requirements

An associate’s degree in public administration, technology, business administration, finance, or a closely related field AND two (2) years of experience in business analysis work, developing requirements, process improvements, and/or performance management; OR an equivalent combination of education and/or experience.
Experience in at least two of the following areas: Business analysis and requirements development, System testing for business functionality, Business defect tracking and resolution, Continuous improvement, Organizational change management, Project management, Performance measurement/management, Preparing and presenting effective and accurate analysis narrative, statistical and graphical reports.
Experience creating tools and templates, reference material, job aids, business cases, and training materials.
Experience with process optimization, including developing appropriate recommendations, improving and streamlining work processes.
Experience breaking down, sorting, and synthesizing information, identifying trends and key themes, forming accurate conclusions and displaying through charts, graphics, and developing appropriate action steps and recommendations to ensure requirements and/or optimizations are resolved.
Experience with an Enterprise Resource Planning tool with some combination of the following functions: Core Financials (including but not limited to Accounts Payable, Accounts Receivable, Allocations, Banking, Financial Accounting, and/or Asset Management), Human Capital Management, Budget, Procurement, Expanded Financials.
Knowledge of basic principles of management, finance, business operations, and Generally Accepted Accounting Principles (GAAP).
Being flexible and able to embrace challenges and change to improve and streamline work processes beyond the specific assignment, focusing on outcomes and taking calculated risks.
Organize multiple assignments and produce work products that are accurate, concise, complete, and on time.
Commitment to fostering and supporting an environment that honors diversity, equity, inclusion, and environmental justice practices.
Perform assigned duties in a manner consistent with applicable laws, regulations, and public records retention, and requests are followed.

Nice To Haves

Bachelor’s degree in public administration, technology, business administration, finance, or a closely related field OR an equivalent combination of education and/or experience.
Two (2) years of experience in two or more of the following areas: Business analysis and requirements development, System testing for business functionality, Business defect tracking and resolution, Continuous improvement, Organizational change management, Project management, Performance measurement/management, Preparing and presenting effective and accurate analysis narrative, statistical and graphical reports.
Experience with Workday as an Enterprise Resource Planning tool with some combination of the following functions: Core Financials (including but not limited to Accounts Payable, Accounts Receivable, Allocations, Banking, Financial Accounting, and/or Asset Management), Human Capital Management, Budget, Procurement, Expanded Financials.
Business analysis, continuous improvement and/or project management training and certification.
Fully proficient with Visio, Microsoft Word, Excel, PowerPoint, SmartSheet, and Power BI.
Advanced skill level/proficiency with design, build, and administration of project libraries, lists, and toolkit platforms such as Microsoft SharePoint.
Advanced skill level/proficiency with design, build, and administration of process improvement approach and projects.
Working knowledge of the state's Agency Financial Reporting System (AFRS), Enterprise Reporting System, the Ad-Hoc Tool, and the AFRS Financial Toolbox.

Responsibilities

Establish positive and productive rapport with DNR employees at all levels.
Collaborate with multi-dimensional teams and lead complex and agency-wide efforts within assigned area(s) of focus to analyze necessary Workday functionalities essential to meet DNR business requirements.
Create documentation relevant for aligning Workday Functionality with DNR business requirements.
Provide subject matter expertise and consultation to internal and external management and collaborators regarding DNR business practices within assigned area(s) of focus.
Lead the effort to identify, analyze, and escalate gaps with Workday functionality not aligned with DNR requirements within assigned area(s) of focus.
Collaborate with cross-functional teams to analyze alternative solutions and present recommendations for gap resolution to project leader(s).
Collaborate with SMEs within cross-functional teams to validate that OneWA program-provided functionality maps, job aids, and other reference materials are accurate and to identify, escalate, track, and monitor business functionality defects and defect resolution within Workday and other assigned systems.
Adapt OneWA-provided functionality maps, job aids, and other reference materials to DNR-specific end-user needs.
Provide Region and Division staff support and facilitate knowledge transfer of Workday functionality during project execution and post-go-live sustainment periods.

Benefits

Commitment to organizational health and wellness
Work/life balance
DNR Employee Resource Groups (Diversity, Equity and Inclusion Council, Women’s Employee Resource Group, Veterans Employee Resource Group, etc.)
Statewide Employee Business Resource Groups
Leadership that empowers and supports employees
Professional development opportunities
Educational and career development aid
Public Service Loan Forgiveness Eligibility
Opportunities to participate in wildland fire suppression assignments
A comprehensive benefits package includes employer contributions toward health insurance, paid holidays, retirement plans, sick leave, and vacation days.