Workday Benefits Analyst
Strada
•Remote
About The Position
Strada is a people, payroll, and technology leader simplifying international workforce management, operating in over 180 countries. They design and deliver people-first solutions powered by cloud-based technology to help organizations grow and enable workforces to perform at their best. This role is for a Workday Benefits Analyst within Strada's growing North America Benefits Operations. The analyst will support Benefits implementations and provide ongoing technology service delivery to Strada clients and internal teams.
Requirements
- Bachelor’s degree or equivalent work experience
- Strong analytical and problem-solving skills with attention to detail
- Experience working in a virtual, team-oriented, collaborative environment
- Strong client-service orientation
- Self-starter who demonstrates discipline and motivation in all aspects of job performance
- Ability to effectively prioritize and execute tasks while under pressure
- Excellent verbal and written communication skills and the ability to interact professionally with internal and external contacts
Nice To Haves
- Experience working with tools to manage workflow/issue tracking (e.g., Atlassian Jira) is a plus
- Knowledge of Employee Benefits is a plus
- Workday experience is a plus
Responsibilities
- Collaborates with the client to resolve requests they may have related to a project or an escalated employee issue
- Resolves cases and/or systematic edits for our clients’ employees
- Works daily with other Strada colleagues, third-party providers, and client contacts to ensure seamless process deliver for our clients’ employees
- Manages own work and communicates status to team
- Understands how to utilize the data in Workday to perform root cause analysis and trending for continuous improvement opportunities
- Create tickets as needed and follow up on the status, reporting back to the appropriate team member
- Demonstrates quality assurance fundamentals by reviewing/executing test plans to ensure system specifications are as expected
Benefits
- health coverage
- wellbeing programs
- paid leave (vacation, sick, parental)
- retirement plans
- learning opportunities
- competitive total rewards package
- continuing education & training
- tremendous potential with a growing worldwide organization
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
1-10 employees
