Workday Administrator

Flywire • Boston, MA

1d • Hybrid

About The Position

We, at Flywire, are looking for an experienced Workday Administrator, ideally with a background in FinTech. You will be responsible for the overall health, configuration, and optimization of our Workday ecosystem, primarily across Human Capital Management (HCM) modules with occasional exposure to Financial Management modules. As the Workday subject matter expert, you will be integral in the integrating Workday applications and ensuring that the value of the system is maximized. Acting as a bridge between HR, Finance, and Engineering, this role ensures that our enterprise systems are seamlessly integrated, secure, and aligned with evolving business needs. You will be partnering closely with cross-functional leaders to provide technical expertise, lead system enhancements, and ensure that every employee and stakeholder can interact with Workday efficiently and securely. The ideal candidate has strong technical knowledge across Workday HCM, integrations, reporting, security, and business process configuration. Experience with Workday Financials, PRISM, and Accounting Center is considered a plus. Following the implementation, you will be responsible for administering the Workday systems, providing functional support, updating the system to meet our needs, monitoring end user usage and performing daily administration tasks.

Requirements

• Bachelor’s degree in Information Systems, Finance, HR, or a related field.
• 5+ years of experience in Workday administration, with a strong focus on HCM modules.
• Strong leadership and communication skills, with the ability to translate complex technical requirements into business-friendly language for various levels of the organization.
• A solid track record of managing complex Workday environments, including business process configuration, security, reporting, and integrations.
• Data-driven decision-maker with experience in automation and a strong understanding of the interactions between people, processes, and systems.
• Excellent organizational skills and experience working in Agile environments, with the ability to pivot quickly when business strategies change.
• Prior experience implementing or maintaining Workday systems.
• Ability to model and configure workflows & systems that recognize both complexity and user experience.
• Knowledge of Workday integration tools (EIB, Workday Studio, Workday Report Writer) and ETL processes and tools.
• Familiarity with XML and Web Service based integrations.
• Experience with Agile Methodologies.
• Strong problem solving skills.

Nice To Haves

• Experience supporting Financial Management modules is a plus.
• Experience with Workday Financials, PRISM, or Accounting Center.
• Experience with implementations that span multiple countries.
• Experience with FinTech.

Responsibilities

• Execute the roadmap for Workday HCM, including the post-implementation and ongoing administration of the Workday platform.
• Troubleshoot Workday configuration and reporting issues to identify and fix root causes.
• Participate in the development and delivery of new Workday features and functionality.
• Serve as the primary technical liaison for the HR team, advising on system capabilities and automation opportunities to drive operational efficiency.
• Partner with Finance and Engineering teams on broader enterprise system initiatives as needed.
• Oversee the day-to-day configuration and performance of the Workday platform, including security groups and tenant maintenance.
• Monitor Workday releases, assess impacts, and partner in testing updates to ensure continued data integrity and business process operation.
• Responsible for ensuring that all security, availability, confidentiality and privacy policies and controls are adhered to.
• Provide assistance to develop and maintain Workday standard operating procedures.
• Design, create, maintain and support a variety of reports and queries — both standard and custom — to provide actionable insights for leadership.
• Develop and maintain vendor integrations between Workday and third-party service providers, optimizing integrations (EIBs, Core Connectors, Studio) for maximum performance.
• Champion and drive major Workday initiatives, such as semi-annual release testing and new feature adoption from concept to successful deployment.
• Establish a culture of continuous improvement by actively evaluating new Workday features and emerging technologies to enhance business efficiency.
• Develop guidelines and documentation.
• Provide advanced technical support to ensure the successful adoption of system changes and best practices.

Benefits

• Competitive compensation
• Employee Stock Purchase Plan (ESPP)
• Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
• Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
• Dynamic & Global Team (we have been collaborating virtually for years!)
• Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
• Competitive time off including FlyBetter Days to volunteer in your community and Digital Disconnect Days!
• Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level