Work Study Student, Saints Care Center

Santa Fe College•Gainesville, FL

2d•Onsite

About The Position

The Saints Care Center supports Santa Fe College’s mission to centralize services for students experiencing basic needs insecurity and expand access to food, housing, transportation, technology, health, and career resources. The Work Study Student will support the daily operations of the Center, including the food pantry, resource management, outreach, and events. This role is essential to ensuring students receive timely assistance and feel welcomed in the Center.

Requirements

Must be a currently enrolled Santa Fe College student, in good academic standing, taking six (6) or more credit hours.
A criminal background check will be conducted.
Ability to work successfully in a multi-cultural environment.
Adaptability to Change – able to be flexible and supportive, able to positively and proactively assimilate change in rapid growth environment.
Communication – able to effectively communicate in a professional, diplomatic, empathetic, and tactful manner using preferred method and level as applicable to the job.
Customer Service – ability to respond promptly and courteously to all questions from students and faculty, demonstrating patience and persistence when helping students with little or no computer skills.
Ethics – able to demonstrate integrity, professionalism, civility, and a high degree of ethics in all job-related actions.
Organization & Time Management – able to plan, schedule, and organize tasks related to the job to achieve goals within or ahead of established time frames.
Problem Solving – proven skills in identifying issues, determining their cause, developing creative solutions, and following through with implementing resolutions.
Detail Oriented - Proven accuracy and attention to detail.
Multi-task - Ability to expeditiously organize, coordinate, manage, prioritize, and perform multiple tasks simultaneously to swiftly assess a situation, determine a logical course of action, and apply the appropriate response.

Responsibilities

Greets students at the Food Pantry and assists with pantry shopping during designated hours.
Takes student orders and prepares grocery bags on-site.
Maintains pantry organization and assists with restocking as needed.
Updates a running list of on- and off-campus resources.
Searches for weekly BOGO deals and cost-saving opportunities for pantry supplies.
Reviews SF website to ensure “basic needs” searches direct students to Saints Care Center; notifies supervisor of discrepancies or issues.
Staffs the front desk as needed, answering questions and providing general information about Saints Care services.
Serves as a student guide, walking students to other offices when needed.
Updates the Saints Care event calendar on social media, the website, and lobby TVs.
Assists with tabling events and represents Saints Care at campus activities.
Supports the planning and execution of Saints Care events, assisting with setup and cleanup.
Strictly honors the privacy and security of records and other sensitive information according to appropriate state, federal and college regulations, policies, and procedures.
Complies with all published College Rules, procedures, guidelines, and laws/regulations governing public employees, including but not limited to those related to document retention and destruction, FERPA, and confidentiality.
Provides service excellence through courteous, informed, accessible, and professional engagement.
Performs other duties as assigned.