Work Order Team member

CYM Living LLCChicago, IL
$17 - $18Hybrid

About The Position

CYM Living LLC is seeking a skilled and detail-oriented Work Order Team Member to support the cleanliness, safety, and overall appearance of their residential properties. This role is critical in maintaining a safe, well-maintained, and welcoming environment for residents. It is a hands-on position responsible for completing specialized custodial and light maintenance work, such as power washing, trash-outs, carpet shampooing, appliance moves, touch-up painting, seasonal groundskeeping, and snow removal. The Work Order Team Member will work from a daily assignment of work orders and move between buildings throughout the day based on need. A personal pickup truck is required for transporting large items, furniture, appliances, debris, and cleaning equipment. This position requires travel between multiple properties and participation in an on-call rotation for after-hours emergencies. The ideal candidate is consistent, works with urgency and independently, and takes pride in maintaining high standards.

Requirements

  • High school diploma or equivalent preferred
  • Prior custodial, janitorial, facilities, or property maintenance experience preferred
  • Demonstrated hands-on skill beyond routine cleaning, such as touch-up painting, minor repairs, appliance handling, carpet extraction, or power washing
  • Basic understanding of cleaning chemicals, equipment, and safety standards
  • Ability to work independently with minimal supervision
  • Strong time management and organizational skills, with the ability to reprioritize when emergencies arise
  • Regular attendance, punctuality, and the ability to perform the essential functions of the job with or without reasonable accommodation.
  • Valid driver’s license
  • Ownership of and daily access to a reliable pickup truck capable of hauling appliances, furniture, bulk debris, and equipment
  • Current auto insurance meeting company requirements
  • Ability to travel between properties throughout the day
  • Availability to participate in an on-call rotation
  • Availability to work extended hours during snow events
  • Must be able to pass background screening

Responsibilities

  • Complete a daily assignment of work orders issued by the Custodian Supervisor, reporting completion status back to the Supervisor
  • Travel between multiple assigned properties throughout the workday based on operational need
  • Perform specialized custodial tasks that go beyond standard building upkeep, including power washing, unit and common-area trash-outs, and cleaning out refrigerators and appliances
  • Complete trash-outs, including loading, hauling, and properly disposing of furniture, appliances, and bulk refuse
  • Transport large items, debris, and equipment between properties and to disposal sites using a personal pickup truck
  • Shampoo and extract carpets in units and common areas
  • Perform light maintenance tasks, including touch-up painting and minor repairs
  • Replace light bulbs, ballasts, and other basic fixtures
  • Move, remove, and install appliances as directed
  • Provide pest control support as directed, including removal of pest debris following extermination treatments
  • Operate industrial cleaning equipment and tools, including pressure washers and carpet extractors
  • Remove trash, debris, and refuse from interior and exterior areas
  • Cut grass and assist with general groundskeeping and minor landscaping
  • Perform seasonal snow and ice removal from walkways and parking areas across a significant number of buildings
  • Complete non-emergency work orders according to a set weekly schedule organized by work type, which allows the team to operate efficiently across multiple properties
  • Provide on-site support during scheduled evictions when a runner is not available
  • Assist with property preparation for lender and investor inspections during high-volume inspection periods
  • Track time properly using the company timekeeping system
  • Follow all company safety and security procedures
  • Participate in an on-call rotation, including evenings and weekends as scheduled

Benefits

  • Medical, Dental, and Vision Coverage
  • Flexible Spending and Health Savings Accounts
  • Short-Term Disability and Supplemental Life Insurance
  • Employee Assistance Program
  • Company-Paid Life Insurance and Long-Term Disability
  • 401(k) with Generous Company Match
  • Paid Time Off (PTO), Paid Sick Time, and Paid Holidays
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