Order Pickup Team Member

Meijer•Oxford, MI

3d•Onsite

About The Position

As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family – take care of your career and your community! This position will be responsible for fulfilling a customer’s online curbside order. Deliver convenience: one pickup at a time. At Meijer, we’re more than a retailer. We’re a family company that serves people and communities. When you join our team, you’re supported with opportunities to grow, lead, and make a real impact at work and beyond. If you enjoy staying active, working with technology, and creating a smooth, friendly experience for customers, this role could be a great fit. As a Digital Clerk, you’ll help drive customer loyalty and satisfaction by shopping their orders quickly and accurately, creating an easy pickup experience from start to finish. In short: you’ll turn online orders into easy, reliable, “right-on-time” pickups. Meijer is an Equal Opportunity Employer, fostering a diverse and inclusive workplace. We are committed to treating all persons with dignity and respect. Meijer's policy is to not discriminate because of any applicant or team member's race, color, national origin, sex, sexual orientation, gender identity or expression, pregnancy, religion, age, physical or mental disability, uniformed service or veteran status, or any other lawfully-protected classification. If you have a disability and require a reasonable accommodation to complete any part of your application, please click here to submit your request. Submissions that are not seeking help to complete the application due to a disability will not be responded to.

Requirements

High school diploma or equivalent required
Strong communication skills and a customer-first approach
Ability to learn new technologies quickly
Minimum of 1 year of experience
Detail-oriented, organized, and dependable
Process-driven with the ability to follow procedures in an efficient, consistent way
You have the ability to perform physical tasks, such as lifting, bending, twisting, and standing for extended periods

Nice To Haves

prior retail experience preferred
Past cashier experience preferred
Past online ordering experience a plus

Responsibilities

Provide remarkable service at the curbside pickup Meijer Pickup area through accurate order fulfillment and payment collection the carside experience
Greet each customer with a courteous, friendly attitude (in person and on the phone) and respond to questions and needs
Maintain positive working relationships with customers, team members across the store and leadership
Resolve customer concerns quickly by partnering with leadership when needed
Receive daily workflow through a dashboard and fulfill orders throughout the shift
Select items throughout the store, scan/verify products, and bag items appropriately using bagging standards
Store and stage orders correctly while following food safety guidelines
Keep the curbside area clean, neat, and ready for the next pickup
Support other tasks as needed to keep operations running smoothly