Work Life Consultant

Aspire Chicago•Hillside, IL

About The Position

Empower Independence. Build Community. Change Lives. At Aspire, we believe every person deserves the opportunity to live a meaningful, connected, and self-directed life. We are seeking a compassionate and driven Work Life Consultant to join our Academy team and help adults with intellectual and developmental disabilities achieve their personal goals, strengthen relationships, and thrive within their communities. This is more than a job — it’s an opportunity to advocate, collaborate, and make a lasting impact every single day.

Requirements

Bachelor’s degree in a human services-related field
Minimum of one year experience supporting individuals with disabilities
Illinois QIDP Certification or eligibility
Valid driver’s license with a good driving record
Basic computer proficiency and working knowledge of standard software applications

Nice To Haves

Excellent written and verbal communication skills
Ability to build trusting relationships with families, individuals, and team members
Strong organizational and documentation skills
Ability to manage multiple priorities effectively
Professionalism, empathy, patience, and emotional resilience
Ability to remain calm and supportive in challenging situations
Commitment to confidentiality, dignity, and person-centered values

Responsibilities

Facilitate Person-Centered Planning
Develop and implement individualized service strategies and outcomes aligned with each person’s Personal Plan
Monitor progress, goal tracking, and documentation to ensure quality and compliance
Coach and support Direct Support Professionals (DSPs) in implementing individualized plans effectively
Visit and engage with individuals during Academy hours to monitor progress and provide direct support when needed
Promote a shared understanding of each person’s goals and vision among team members
Build Strong Relationships & Coordinate Services
Serve as the primary communication liaison for families, natural supports, and stakeholders
Maintain regular communication with families and support teams to ensure seamless service delivery
Coordinate meetings and collaborate with providers to optimize outcomes and customer experience
Connect individuals to additional resources and services as requested or recommended
Advocate for Individuals
Champion dignity, independence, and choice for every person supported
Ensure health, safety, wellness, human rights, and waiver compliance
Respond calmly and effectively to crisis situations within the Academy program
Foster environments where individuals can explore opportunities, relationships, and personal growth
Ensure Quality, Compliance & Training
Maintain accurate, organized participant records in compliance with DHS and accreditation standards
Complete documentation and reporting in a timely and accurate manner
Participate in committees, events, and quality improvement initiatives
Provide training and coaching to team members on goals, interventions, relationship-building, and support strategies
Stay current on best practices and trends in the developmental disabilities field
Maintain required certifications and complete all assigned trainings