Work From Home Benefits Enrollment Specialist
About The Position
This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. The role involves working directly with individuals and families through scheduled Zoom and phone appointments, helping them understand available benefits, answering questions, assisting with enrollment and policy-related needs, and providing continued client service. This opportunity combines customer service, policy support, benefits education, relationship building, and consultative insurance sales in a fully remote environment. No previous insurance experience is required. The company provides structured training, licensing guidance, one-on-one mentorship, and ongoing professional development. Compensation is commission-based and performance-driven, not hourly or salaried. Candidates must be at least 18 years of age, legally eligible to work in the U.S., provide their own computer and reliable internet, and obtain the appropriate state Life & Health Insurance License.
Requirements
- Be at least 18 years of age
- Be physically located within the United States
- Be legally authorized to work in the United States
- Have access to a reliable computer or laptop
- Maintain reliable high-speed internet
- Have webcam and microphone capability
- Maintain a quiet, professional home workspace
- Be comfortable using Zoom and web-based technology
- Be comfortable communicating with clients virtually
- Be willing to complete required training
- Be willing and able to obtain the appropriate state Life & Health Insurance License
Nice To Haves
- Experience in Customer Service
- Experience in Member Services
- Experience in Retail
- Experience in Hospitality
- Experience in Healthcare
- Experience in Education
- Experience in Administrative Support
- Experience in Banking
- Experience in Financial Services
- Experience in Call Centers
- Experience in Client Relations
- Experience in Account Management
- Military Service
- Experience in Sales
- Experience in Leadership
- Recent graduates
- Career changers
Responsibilities
- Meet with clients through scheduled Zoom and phone appointments
- Connect with individuals and families seeking information about available benefits
- Listen carefully to client questions, needs, and priorities
- Provide clear and professional answers
- Help clients understand available benefit and policy information
- Deliver responsive follow-up and ongoing client support
- Assist existing clients with applicable policy reviews and updates
- Maintain accurate digital records and documentation
- Build long-term relationships through professionalism, trust, and dependable service
- Explain available life, accident, and supplemental health insurance options
- Help clients understand coverage features and benefit choices
- Identify individual and family protection needs
- Provide needs-based recommendations
- Guide clients through applications and enrollment
- Assist with required documentation
- Help ensure clients understand the coverage they select
- Provide continued service after enrollment
Benefits
- Medical reimbursement program
- Company-supported life insurance
- Accidental Death Benefit coverage
- Renewal and residual income opportunities
- Ongoing professional development
- Leadership development resources
- Professional and union support where applicable
- Modern virtual business technology
- Company-sponsored incentive travel
- Performance recognition programs
- Achievement awards and contests
- Leadership conferences
- Professional development events
- Team recognition
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
