Work Experience Associate

David Yurman Enterprises•New York, NY

3d•Onsite

About The Position

We are looking for a few motivated and detail-oriented Work Experience Associates to support a suite of interrelated Company Brand Heritage initiatives. This role is an excellent opportunity for someone early in their career to gain hands-on experience at the crossroads of archival research, digital asset management, and cutting-edge AI technology. The Associate will play a meaningful role in preparing source materials that will power a large-scale, AI-driven Knowledge Management (KM) system, while also contributing to the organization and enhancement of assets across our corporate Media Asset Management (MAM) and Digital Asset Management (DAM) systems.

Requirements

Bachelor's Degree required
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Nice To Haves

Master's Degree in Library Science (MLS) preferred
Experience with enterprise Digital Asset Management (DAM) or Media Asset Management (MAM) systems strongly preferred
Familiarity with video transcription tools or workflows is a plus
Understanding of metadata standards and best practices is advantageous
Highly focused, organized, and thorough with a strong attention to detail
Self-starter with the drive to dive in, learn quickly, follow through, and get things done
Comfortable working independently while also collaborating effectively within a team
Unafraid to ask questions and proactively seek out resources and answers
Flexible and adaptable in a dynamic environment with evolving responsibilities
Clear and confident communicator — both written and verbal — with the ability to distill complex concepts into plain language

Responsibilities

Review, format, and clean documents and source materials for ingestion into a Large Language Model (LLM)
Remove redundant, outdated, or irrelevant content to ensure a high-quality input pipeline
Follow established guidelines for document structure and formatting standards
Create accurate transcriptions of video assets to support searchability and accessibility within the Knowledge Management system
Review and quality-check transcriptions for accuracy and consistency
Tag large volumes of digital assets with accurate, consistent metadata across MAM and DAM systems
Perform quality assurance checks to ensure metadata accuracy and completeness
Identify and flag duplicate assets for review and resolution
Assist the Project Manager and broader team across interrelated heritage workstreams as needed
Adapt to evolving project priorities and contribute wherever the work requires