Work Detail Supervisor

Twin Falls County•Twin Falls, ID

3d•Hybrid

About The Position

Supervises persons performing court-ordered community service. The principal duties are performed in an office and outdoor environment that may include working in adverse weather conditions. The work is performed under the supervision of the Senior Probation Officer.

Requirements

Basic criminal court practices, terminology, and procedures applicable to performance of community service
Departmental programs, policies, procedures, and operations as applied to the work performed
Supervisory and security methods, procedures, and objectives applicable to the community service program
File and information management methods and procedures
Operation of standard office equipment, including a personal computer
County policies regarding safe work practices
Administer and supervise a community service program
Compile pertinent data and prepare clear, concise, and accurate reports
Provide direct on-site supervision to individuals and crews performing community service assignments
Operate hand tools
Operate a motor vehicle
Operate a personal computer including applications specific to court data and record systems
Operate standard office equipment
Maintain a professional demeanor during stressful, volatile, and hostile situations
Make sound and reasonable decisions in accordance with laws, codes, regulations, and established procedures
Speak clearly and communicate accurate instructions and information to others
Use English to communicate effectively with others
Listen carefully to, understand, and effectively communicate through oral, written, and interpersonal communication channels
Follow verbal and written instructions
Work independently and exercise initiative, with general guidance and supervision
Use good judgment to make sound and reasonable decisions and problem-solving skills to respond to customer service needs in accordance with laws, ordinances, regulations and established policies
Perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines
Demonstrate integrity and ingenuity in the performance of assigned tasks and solving problems
Maintain client and Department confidentiality required by Federal and local laws
Perform all duties in accordance with County policies and procedures with regard for personal safety and that of other employees and the public
High school diploma or GED
Valid Idaho State Drivers License
Must successfully pass background investigation relevant to the position and remain in good standing for the duration of employment with the County

Nice To Haves

First Aid and CPR certification is preferred
An equivalent combination of education and experience that provides the required skills, knowledge and abilities to successfully perform the essential functions of the position may be considered

Responsibilities

Supervises individuals and crews of persons fulfilling community service obligations ordered by a court
Maintains logs and schedules of persons in the community service program including work obligations performed, missed, and completed
Checks in clients on assigned service days
Reviews work record, schedule, and fees with clients
Performs physical security check on clients for weapons and contraband items
Transports clients to and from work site
Issues tools and equipment
Supervises work for safety, quality, and completion
Ensures all tools and equipment are returned at end of shift
Enters reports and logs into centralized computer tracking system
Maintains records of clients failing to appear for fee assessment and court affidavit of violation
Responds to Commissioners', elected officials', County employees' and citizens' questions and comments in a courteous and timely manner
Performs time management and scheduling functions, meets deadlines, and sets project priorities
Communicates and coordinates regularly with appropriate co-workers to maximize the effectiveness and efficiency of interdepartmental operations and activities
Maintains strict confidentiality in all cases
Assists other department and County employees as needed or requested
Performs all work duties and activities in accordance with County policies, procedures, and safety practices
Maintains transport van, trailer, and tools and equipment
Performs other duties as assigned