Work Coordinator
HomeServe USA•Town of Oyster Bay, NY
•$22 - $28•Onsite
About The Position
The Work Coordinator schedules sales appointments, inside sales and scheduling of water heater installs, coordinates workflow of the office, does customer billing/collection activities, account and billing updates and receives and responds to customer inquiries. This is a full-time union role with a great benefits package. The hourly pay range will start at $22-$28/hr.
Requirements
- High School diploma or equivalent
- Strong analytical, organizational, time management and project management skills.
- Excellent oral, written and interpersonal communication skills.
- Ability to analyze problem situations and present appropriate solutions.
- Demonstrated experience in multi-tasking and setting priorities.
- Self-driven and demonstrates the ability to thrive in a fast-paced environment. Proactive and displays initiative. Ability to learn, adapt quickly and commitment to teamwork.
- Proficient/ advanced knowledge of MS Office (Excel/Word/PowerPoint).
Responsibilities
- Scheduling sales appointments for a 7-10 member Comfort Advisor team using SalesForce and our digital sales Platform
- Learn all HomeServe operating systems … WennSoft, Click and SAS
- Sell and schedule water heater installation
- Customer service at all levels of the customer experience including sales, install and service
- Some light accounting and accounts receivable responsibilities
- Coordinates workflow of the office
- Customer billing/collection activities
- Account and billing updates
- Prepares and handles all correspondence
- Receives and responds to customer inquiries
- Vendor liaison
- Computer proficiency
- Data entry
- Records administration
- System queries
- Answers phones
- Filing
Benefits
- Competitive compensation
- Guaranteed 40 hour work week
- Guaranteed yearly pay increases
- Company yearly bonus opportunity
- Union position
- Company Vehicle Provided
- Tools & Uniforms provided by the Company
- Career development and advancement opportunities
- Excellent benefits including generous medical, vision, dental and life & disability insurance
- 401(k) plan with a company match
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
