Work-Based Learning Coordinator

Dynamic Workforce SolutionsEl Paso, TX
$19 - $21Hybrid

About The Position

Leads the design, implementation, and oversight of work-based learning (WBL) activities to connect job seekers with employers through structured, compliant pathways that align with business needs and workforce system priorities. This position is hybrid, with a combination of remote work and an in-office presence. Travel throughout Borderplex area required.

Requirements

  • Bachelor's degree or equivalent
  • Two years workforce or employer engagement experience
  • Employer relations, compliance tracking, coordination
  • Strong technology proficiency, including use of workforce information systems, Microsoft 365 applications, electronic case management, virtual service delivery tools, and evolving AI-enabled platforms in a paperless environment.
  • Valid driver's license and adequate vehicle insurance coverage.
  • Extreme Customer Service focus
  • Ability to utilize coaching techniques to drive exceptional performance and quality results
  • Learning orientation
  • Communication proficiency
  • Teamwork orientation
  • Technical capacity

Nice To Haves

  • Certified Workforce Development Professional credential preferred
  • Experience working within the Work In Texas system preferred
  • Successful completion of a basic IT skills assessment is required.

Responsibilities

  • Designs, implements, and oversees work-based learning activities, including OJT and work experience, in compliance with applicable program requirements
  • Engages employers to identify suitable WBL opportunities aligned with business needs and regional labor market demand
  • Collaborates with Board Business Services staff to align WBL strategies with employer outreach and sector initiatives
  • Works closely with TWC Merit Staff and Employment Service Specialists to ensure seamless employer and participant engagement
  • Coordinates participant placements, onboarding, and progression through WBL activities
  • Monitors participant performance, employer satisfaction, and retention outcomes related to WBL placements
  • Ensures accurate documentation, service coding, and data entry for WBL activities
  • Coordinates with the Corporate Work-Based Learning Specialist to ensure employer-of-record payroll guidance and access to compliant payroll processes
  • Identifies and resolves issues related to WBL placements to protect performance outcomes and customer experience

Benefits

  • health, dental, life, and disability insurance
  • paid time off and paid holidays
  • a 401(k) retirement plan
  • flexible spending accounts
  • tuition assistance
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