Women's Services Case Manager

Family Health Centers of San Diego • San Diego, CA

23h • Hybrid

About The Position

Family Health Centers of San Diego (FHCSD) is seeking a Women's Services Case Manager to provide breast and gynecological support services to patients. This role involves processing referrals, scheduling appointments, obtaining patient reports, and offering essential support services. FHCSD is a large federally qualified health center with a long-standing mission to provide accessible, high-quality healthcare to all, with a focus on underserved populations. They operate numerous sites across San Diego County, offering a wide range of medical, behavioral health, and supportive services.

Requirements

• Bachelor's degree in a health-related field required or 4 years of experience in healthcare.
• Basic computer literacy ability to comply with department needs and expectations (i.e., electronic medical record documentation, obtaining background information and reports on patients, following up on appointments, etc.).
• Basic organizational skills, attention to detail, time-management skills, and motivation to meet deadlines and achieve goals.
• Excellent interpersonal and customer service skills.
• Excellent written and verbal communication skills.
• Knowledge of the community resources, health and social service systems in San Diego County and skill in establishing working relationships with community partners.
• Traveling between sites and other locations is required as an essential function of the job.
• Must have a car, a valid California driver’s license, and proof of minimum levels of car insurance as required under California law, although limits of $100,000 are recommended.
• An acceptable driving record is also required.
• California law requires all drivers to obtain a valid California driver’s license within ten days of establishing residency.

Nice To Haves

• Bilingual in English/Spanish Preferred

Responsibilities

• Completes all required documentation accurately, in a timely manner, and thoroughly in accordance with department standards.
• Assists in preparing reports as required.
• Follow-up on 100% of all positive results for cancer within 72 hours and DETEC cases must, within two months respectively.
• Provides supportive services such as eligibility determination, enrollment assistance, and patient education.
• Reports data to supervisor daily and meets minimum productivity standard.
• Tracks and manages patients to ensure timely care needs are completed and follow-up care is received as indicated and documented.
• Performs other duties as assigned.
• Ability and means to travel as needed in a timely manner within San Diego County.

Benefits

• Competitive Salary
• Employee Assistance Program
• Information on our extensive benefits package can be found here: FHCSD Wellness – Employee Hub (gobenefits.net)

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: Associate degree