Case Manager - Offender Services

Kinexus Group • Van Buren, MI

2d • Hybrid

About The Position

This position will support the Pathway Home 6 grant and WIOA programming. The Pathway Home grant provides funding for workforce development programs that support incarcerated individuals. The program goal is to improve employment outcomes and reduce recidivism by offering job training and other supportive services during incarceration and upon reentry into the community. Kinexus Group, recognized as one of Nonprofit Times 2017, 2018, 2019, 2020, 2021, 2022 and 2026 Best Nonprofits to Work For, is a cutting-edge community development organization with growing initiatives to create an economically thriving Michigan. We are change agents who create solutions for business, workforce, and community challenges to promote economic vitality. The Offender Services Team is comprised of competent and caring resource professionals who are innovative, resourceful, collaborative, and helpful in facilitating the reentry process for justice involved individuals who access resources at Kinexus Group. This responsibility requires that we be service oriented relative to the needs of all referred participants, while still assuring that all services adhere to federal, state and local policies and procedures, financial requirements as established through funding sources. We lead by example by holding true to a high standard of excellence that drives positive outcomes for justice involved individuals. The Offender Services department strives to be exemplary in all activities and to continuously exceed expectations. The Case Manager will play a pivotal role in the success of the Pathway Home 6 (PH6) reentry initiative. Each Case Manager will be assigned to one of the three county jails and will support job seekers pre- and post-release. The primary goal is to help job seekers develop and follow Individualized Development Plans (IDPs), overcome reentry barriers, gain employment, and reduce recidivism through consistent, trauma-informed, and strengths-based support.

Requirements

• Associate’s degree or equivalent professional experience in human services, criminal justice, social work, or a related field (Bachelor’s preferred).
• At least two years of experience in case management or direct services.
• Strong interpersonal and motivational interviewing skills.
• Comfort working in correctional and community-based settings.
• Proficient in Microsoft Office and familiar with electronic case management systems.
• Must pass background checks as required by jail facilities.

Nice To Haves

• Experience working with justice-involved individuals or in reentry programs.
• Familiarity with WIOA and LS/CMI case management platform.
• Understanding of trauma-informed care and wraparound service coordination.

Responsibilities

• Manage participant documentation, enrollment files, and intake logistics
• Provide one-on-one case management to incarcerated and recently released job seekers.
• Facilitate program intake, risk and needs assessments (e.g., LS/CMI), and career evaluations (e.g., JOFI).
• Collaborate with jail staff and service providers to conduct in-jail visits twice weekly.
• Develop and maintain Individualized Development Plans (IDPs) linked to training, employment, and support services.
• Connect job seekers with supportive services (housing, legal aid, mental health, substance abuse treatment, etc.).
• Assist job seekers in obtaining vital records such as ID, Social Security card, and birth certificate.
• Provide job readiness training (resume building, interview skills, digital literacy, etc.).
• Guide job seekers through job placement and post-release occupational training pathways.
• Follow up with job seekers weekly for at least 12 months post-release to support stability and job retention.
• Act as liaison between job seekers, jail staff, probation officers, public defenders, and external service providers.
• Attend and contribute to weekly case coordination and staff performance meetings.
• Work closely with the Program Coordinator to ensure timely, accurate entry of participant data into LS/CMI system.
• Maintain thorough and confidential participant records.
• Collect employment verification, pay stubs, and training completion documents.
• Monitor WIOA indicators and recidivism metrics, including participant rearrest and reconviction status.
• Support data collection for quarterly and annual grant reporting.
• Follow all policies and procedures related to case management.

Benefits

• Competitive Salary & Benefits
• A robust onboarding experience to integrate you into our team.
• Team of Teams training in support of the organizational strategies.
• Job training and development to ensure you are established and growing in your role.
• Cross Operational Meetings with your peers.
• Be a part of transformational change in Michigan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree