Women's Health General Manager

Essen Medical AssociatesBronx, NY
Hybrid

About The Position

Essen Health Care is the largest privately held, multispecialty medical group in New York, providing high-quality, compassionate care to some of the state’s most vulnerable and underserved residents. Founded in 1999, we’ve grown from a single primary care office into a network of 50+ locations offering urgent care, primary care and specialty services, from women’s health to endocrinology and psychiatry. We also provide nursing home support, care management, and in-home care through our Essen House Calls program. Guided by a Population Health model, our team of 500+ providers deliver care in-person, at home, or via telehealth, ensuring patients get the support they need when and where they need it. We’re looking for talented, motivated individuals to join our growing team. Whether you’re a medical provider, administrator, or operations professional, there’s a career here for you. Join us in making a real difference in the health of our community. The General Manager, Women's Health is responsible for overseeing operations across multiple Women's Health locations, ensuring consistent workflows, exceptional patient experience, and operational excellence. This role partners closely with providers and leadership to drive growth, improve access to care, optimize staffing and resources, and support the continued expansion of Women's Health services.

Requirements

  • 5+ years of healthcare operations or management experience.
  • Experience leading teams and managing operational performance.
  • Strong knowledge of healthcare regulations and quality improvement principles.
  • Excellent communication, organizational, and problem-solving skills.
  • Proficiency with EMR systems and Microsoft Office applications.
  • Strong analytical skills with experience utilizing data to drive decisions.
  • Advanced Microsoft Excel skills strongly preferred.

Nice To Haves

  • Bachelor's degree preferred.

Responsibilities

  • Provide operational leadership across multiple Women's Health clinic locations.
  • Direct and support the Women's Health Supervisor and site staff.
  • Develop strategies to support growth, patient access, and service line expansion.
  • Partner with providers and leadership to improve patient access, provider utilization, and clinic capacity.
  • Utilize data and operational reports to identify trends and implement action plans.
  • Monitor productivity, expenses, resource utilization, and KPIs.
  • Lead recruitment, interviewing, selection, and onboarding of support staff.
  • Oversee supply management and operational readiness across all sites.
  • Promote compliance with policies, safety protocols, and regulatory requirements.
  • Lead process improvement and change management initiatives.
  • Ensure a patient-centered culture and service excellence.
  • Provide coaching, mentorship, and performance management to supervisory staff.
  • Conduct performance evaluations and address employee relations matters with Human Resources.
  • Participate in budget planning and resource management
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