Women'S Center Receptionist - Women'S Support Services

East Alabama HospitalOpelika, AL

About The Position

The Women’s Center Support Representative is often the first contact for Visitors and Ambulatory patients for Labor and Delivery and Lactation Outpatient. Strong Customer Service Focus is essential. The Women’s Center Support Representative monitors the census within Women’s Services and displays a heightened awareness of persons entering or leaving the area as well as those waiting in designated OB waiting areas to ensure safety. The admit, transfer and discharge functions of the Infant Security System are the responsibility of The Support Representative.

Requirements

  • High School Diploma equivalent
  • 1-2 years customer service experience
  • Basic computer and typing skills

Nice To Haves

  • Business School or College Coursework
  • 1-2 years healthcare/hospital experience and /or customer service experience.
  • 1 year computer experience

Responsibilities

  • Monitors the census within Women’s Services.
  • Displays a heightened awareness of persons entering or leaving the area as well as those waiting in designated OB waiting areas to ensure safety.
  • Handles the admit, transfer and discharge functions of the Infant Security System.
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