WMC Peer Support Mentor

The Salvation Army Canada and Bermuda Territory•London, ON

1d•Onsite

About The Position

This role provides assistance with personal needs activities of daily living, social activities, and administrative co-operation as needed, in accordance with established organizational standards. The role contributes to the broader mission and values of The Salvation Army, upholding standards of service that reflect its spiritual and social commitment to the community.

Requirements

Completion of Grade 12 or equivalent.
Certification in Mental Health First Aid, First Aid and CPR, Naloxone Training.
At least one year of related experience is a minimum requirement for this role.
An alternative level or combination of education and experience may be acceptable.
Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.
Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
Ability to offer care in a respectful manner, to assess and report changes in physical and emotional well-being.
Adaptability to change and frequent interruptions.
Ability to work effectively in a team-oriented environment and take the initiative.
Strong organizational skills and the ability to follow detailed instructions accurately.
Good oral and written communication skills.
Display initiative in identifying and completing work to be done.
High level of integrity, confidentiality, and professional ethics, with a balanced sense of fairness and flexibility.
Demonstrated attention to detail with good analytical and problem-solving skills.
Demonstrated patience, understanding, and professionalism in all interactions.
Excellent interpersonal and communication skills, including active listening, empathy, and the ability to work effectively with staff, clients, families, volunteers, and visitors from diverse cultural backgrounds.
Provide a vulnerable sector check that is satisfactory to The Salvation Army at its sole discretion.

Responsibilities

Participate in and monitor client activities and well-being, offering emotional, moral, and practical support, while ensuring safety through regular status checks.
Help clients acclimate to their new environment, facilitates participation in 12-step and Step-Work programs, and models principles of recovery.
Administer prescribed medications and support follow-up on client wellness concerns, including mental health check-ins and urinalysis as required.
Accurately maintain client records, documentation of all client interactions and shift check-ins, and reports behavioral concerns to the Treatment Program team as required.
Uphold client confidentiality as per FOIP legislation and ensures clients are aware of their rights, including the grievance process.
Collaborate with volunteers to support client engagement in recreational or therapeutic activities.
Provide orientation for new clients, reinforce program rules, and ensure clients remain within designated areas of the facility.
May participate in seasonal client/program activities.
Maintain respectful and ethical relationships with clients, colleagues, in accordance with The Salvation Army policies and professional standards.
Represent the organization in a respectful and professional manner, reflecting the mission and values of The Salvation Army.
Other related duties as assigned.