Wisconsin Market Leader - Water / Wastewater Industry

Brown and CaldwellMilwaukee, WI
$144,000 - $196,000Hybrid

About The Position

We have an exciting opportunity for our next Wisconsin Market Leader with a demonstrated background in business development, client relations, and delivery of municipal water, wastewater and stormwater engineering projects, and a history of successfully leading professionals, to join our team. This position will be based in our Milwaukee, WI office and will serve as a key leadership team member in continuing to grow our business in the Midwest. In this capacity, you will have responsibilities that include overseeing the administration of employees, sales, client development, client relationship management, professional engineering services proposal writing and contract scope, schedule and price preparation, and client service team leadership. The person in this position will work closely with the Midwest Area Leader, and other team members to help lead the development and execution of the local business plan and lead sales and business operations for the office(s). Responsibilities include client portfolio management, initiative management, project delivery oversight, and/or total labor management within the Business. You will demonstrate the ability to lead BC employees and work collaboratively with other leaders in the best interest of our Company. You will also foster the BC Experience for all employees in the office, and for the clients and business partners in the markets in which you engage, by modeling behavior that reflects BC values. The Market Leader role guides staffing, client portfolios, leveraging resources to drive profitability, revenue and growth goals within the designated market or area. The role operates with passion and integ-rity, driving innovation and collaboration across teams. This position will spearhead strategic market plan-ning, identify emerging opportunities, lead high-impact pursuits using BC’s Plan to Win strategy, and support employee engagement and resource balancing to meet project delivery and growth objectives. The role will also play a key part in revenue growth, client development, and enterprise-wide alignment to meet business goals. Strategic decision-making, budgeting, and cross-functional leadership are essential to ensure sus-tained success and client satisfaction throughout the project lifecycle.

Requirements

  • A minimum of 10 years’ experience in increasing responsibility roles including operational management of a division or similar Profit and Loss center leadership experience
  • Experience in environmental consulting, engineering, construction and operations industry
  • Previous leadership experience and experience mentoring employees
  • Experience growing services within established market areas.
  • Experienced in annual business planning, strategy development, and implementation.
  • Experience managing a large portfolio with a substantial impact on the business.
  • Experience managing successfully within a similar division-based business model
  • Ability to lead with influence, driving the achievement of strategic objectives
  • Deep knowledge of business and financial principles, demonstrating an aptitude for profit and loss management.
  • Strong financial acumen, budgeting, and resource allocation knowledge
  • Proven track record of hiring and/or building high performing teams and leaders.
  • Excellent coach, developer, and leader of staff at all levels
  • Solid interpersonal skills and a motivated self-starter and team player
  • Well organized, detail oriented and strong prioritization skills
  • Ability to work independently and in a team/virtual environment
  • Ability to lead others through influence in a consistent, positive manner.
  • Demonstrated financial acumen including financial responsibility within the market area and associated market sectors.
  • Ability to effectively mentor employees
  • Excellent written and verbal communication skills, ability to communicate effectively across varied audiences

Nice To Haves

  • Experience within the Water / Wastewater Industry is strongly preferred.

Responsibilities

  • Grow our business by meeting the demands of evolving the market, balancing company resources for growth and delivery, and improving development and career advancement opportunities for our employees.
  • Optimize organizational health by focusing on hiring, developing, retaining, engaging and allocating talent.
  • Support the Area Directors in managing operations including staffing levels, overhead allocation strategies, constantly improving operational metrics, strategic and business planning and process improvements.
  • Build and sustain strong, deep and sincere relationships with clients – ensuring they continue to make BC their company of choice.
  • Operate with passion, collaboration, and optimism by inspiring others, chasing after continuous improvement and innovation, demonstrating good judgement, ethical decision making, and delivering high-impact results.
  • Recruit, development, engage talent – realizing that talent is our business, and the way BC will continue to grow.
  • Lead the development and implementation of a market sector strategic business/action plan by identifying market drivers, market trends, and client needs. Play a critical role in identifying and developing new opportunities, prepare effective technical proposals, and take an active leadership role in developing profitable business with new and existing clients.
  • Drives market sales to meet total year-over-year goals.
  • Identifies and develops key clients. Serves as the CSM for select key clients. Supports other CSMs in advancing client relationships, converting opportunities into revenue using BC’s proven Plan To Win capture strategy, and encouraging technical practice diversification.
  • Make new client Go-No Go (GNG) decisions based on financial stability and market sector strategy.
  • Makes final pursuit GNG decisions. Supports select pursuits through client relationship development and/or through development of strategy by participation in pursuit activities.
  • Develop and expand client relationships that generates repeat business for the lifecycle of the project and inclusive of all services provided by BC.
  • Communicate change and business decisions across the area and organization.
  • Support development and delivery of the market or area business plan by collaborating with the Area, Growth, Project Delivery and BU leadership including in support of planned/forecasted goals for total revenue, net revenue, total direct labor (DL; import + source) and indirect labor (IDL).
  • Participate in strategic business planning processes and construction of bottoms up annual budgeting.
  • Lead, develop, and coach a high-performing team by setting clear expectations, providing feedback, and fostering a culture of engagement, growth, and accountability.
  • Support workload planning, performance management, and team operations to align resources with business priorities
  • Flexibility to adapt and execute various additional assignments based on evolving needs.

Benefits

  • medical
  • dental
  • vision
  • short and long-term disability
  • life insurance
  • employee assistance program
  • paid time off
  • parental leave
  • paid holidays
  • 401(k) retirement savings plan with employer match
  • performance-based bonus eligibility
  • employee referral bonuses
  • tuition reimbursement
  • pet insurance
  • long-term care insurance
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