Wirtgen Group Product Specialist

Kirby-Smith Machinery, Inc. - Dallas, TX•Dallas, TX

6d•Onsite

About The Position

Kirby-Smith Machinery, Inc. is a leading distributor of heavy equipment and cranes in the central United States. We are at the forefront of today’s construction industry growth and have several exciting job opportunities for talented, energized professionals across the region who want to join our #WeAre1KirbySmith family! Responsible for providing customers and sales staff with technical expertise on Wirtgen Group Road building products, including mills, stabilizers, asphalt pavers, compaction equipment, and slipform pavers. This role supports the sales team by assisting with machine sizing, configuration, setup, and training. Additional responsibilities include developing new market opportunities, maintaining knowledge of competitive products, coordinating stocking needs, and ensuring customers receive proper support and training for safe and productive operation.

Requirements

High School Diploma or Equivalent
Minimum of five (5) years of related field experience
Excellent oral and written communication skills
Strong organizational skills with the ability to manage travel, expenses, and daily responsibilities
Proficient with Microsoft Office - Word, Excel, PowerPoint, Outlook, and various web-based applications

Responsibilities

Communicates and supports the Kirby-Smith vision and core values of One Mission, One Team, One Plan, One Goal
Works with the sales team to identify and target customers’ needs to strengthen market presence
Develops a complete understanding of product range, options, and configurations for Wirtgen Group Road building products (mills, stabilizers, asphalt pavers, compaction, and slipform pavers)
Assists the sales team with product knowledge, technical data, and machine specifications across the Wirtgen product lines
Analyzes job site data from demonstrations, rentals, and start-ups to provide competitive performance information
Provides on-site troubleshooting and light diagnosis of equipment issues
Trains sales staff, service staff, customer operators, and mechanics on proper use, safety, and maintenance of road building products
Coordinates and manages demonstrations and start-ups with appropriate personnel
Assists the sales team in growing and maintaining customer relationships
Conducts after-sales follow-ups to ensure customer satisfaction and identify opportunities for additional support
Performs machine inspections to strengthen customer relationships and generate additional parts revenue
Advises customers on cutter bits, tooling, and related consumable product sales
Coordinates with KSMI and the manufacturer to provide technical options and support
Documents job site details, including production, performance, and operational results, to support marketing and sales initiatives
Travels as required (up to 60%) to support sales and customer needs across the territory
Maintains continuous communication with sales teams across all branches
Ensures consistent and reliable on-site attendance
Performs other job-related duties as assigned