Wireless RF Technician Trainee - (Fairbanks, AK)

GCI Communication Corp • Fairbanks, AK

3d • Onsite

About The Position

GCI's Wireless RF Technician Trainee will be responsible for performing advanced troubleshooting, optimization, upgrades, commissioning, maintenance and repair of Wireless RF transmission lines, antennas, and cell site or transport related equipment for the Wireless GSM/CDMA/UMTS/LTE Radio Access Network (RAN) and Microwave network. Contributes to all aspects of delivering quality service to the company’s customers and supports other departments’ efforts to improve customer experience. This is a trainee level position in the discipline that gains technical knowledge and competence by supporting and working with higher level technicians. Works under the guidance and mentorship of more senior level technicians. Receives detailed instructions on routine work and new assignments. Work is closely supervised and reviewed for timeliness, accuracy, and following correct procedures.

Requirements

• High School diploma or equivalent.
• Upon hire will be required to obtain and maintain tower climber certification.
• Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively, such as using the company intranet and to accurately retrieve and input information into databases or equivalent.
• Knowledge of RF safety regulations and requirements for working in and around RF hazardous areas.
• Ability to follow company and OSHA guidelines for safe work practices.
• Thorough understanding of safe work practices when working at heights and fall protection requirements.
• Must possess and maintain a valid driver’s license, proof of insurance, a satisfactory driving record, and successfully complete Defensive Driving course.
• Must complete and remain a certified tower climber in this role.

Nice To Haves

• A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis
• At least six (6) months of telecommunications, technical, or customer service experience.
• Associate’s degree in electronics, telecommunications trade school, or equivalent training.
• Prior certification as a tower climber.
• Relevant telecom industry or job specific certifications.

Responsibilities

• Complete basic equipment installations, testing, and Operational Site Acceptance.
• Perform installation, adjustment, advanced troubleshooting, repair, and maintenance of Wireless RF transmission lines, antennas, and other cell site or transport related equipment throughout urban and rural wireless markets, including but not limited to: Microwave, tower mounted radios, cellular antennas, TMA’s, fiber cabling, DC power, FAA warning beacons, and tower lighting systems.
• Provide technical support for technicians in remote locations, including phone, command line interface, Cherwell ticket maintenance, and workflow.
• Use and operate multiple types of test equipment and Software Tools.
• Operate test equipment to perform corrective tasks related to the transmission tower, antennas, coaxial cabling, grounding, and other systems.
• Provide support to Engineers in field-related aspects for network optimization projects by working and interacting with RF Engineering and optimization support team for pre and post optimization adjustments and statistical analysis.
• Perform site audits of cell sites and towers to ensure existing and new installations are within specifications.
• Update and maintain daily work & safety logs.
• Assist with updating and maintaining cell site and tower information including but not limited to inspections, FAA and FCC documentation, lighting systems, access, and risk assessment information database.
• Coordinate with Management and Regulatory parties to ensure the company’s tower network meets all federal FAA and FCC guidelines and requirements.
• Perform daily operational checks on cell site RF and associated equipment.
• Maintain compliance by ensuring adherence to documentation standards, company policies, safety protocols, and regulatory requirements.
• Complete required training comprised of written, online, in person, vendor, and on-the-job training.
• Ability to gain basic working knowledge and understanding of cell site installation, modifications, repairs, and test procedures.

Benefits

• GCI fosters an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated.
• We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED