Wireless Zone Operations Assistant
Hot Spot Cell•Franklin Square, NY
•Onsite
About The Position
Wireless Zone®, A Verizon Wireless Premium Retailer is the nation's largest wireless retail franchise with over 700 stores and growing. We are looking for a high-energy, reliable individual with positive attitudes to assist our Verizon sales teams. If you're outgoing with amazing energy and love to talk about cool technology, we have the job for you. As a Wireless Operations Assistant, you'll get to learn our communication technology, operations and sales process inside and out.
Requirements
- Staying up-to-date on the latest data/entertainment technology and devices, such as Wi-Fi, data devices, etc.
- Multi-tasking in a fast paced team environment
- Providing a welcoming and friendly environment for our customers
- Working a variety of hours including weekends, evenings and holidays involving occasional overtime
Nice To Haves
- A great attitude
Responsibilities
- Assists in-store sales team by making outbound customer service phone calls
- Assisting customers with customer service needs
- Merchandising sales floors
- Organizing stock rooms
- Greeting customers
- Transferring customer's data to their new device
- Selling accessories
- Completing all other daily needs of a retail store location
- Handle service inquiries from customers
- Provides efficient, courteous customer service and assistance in all aspects of product offerings and services
Benefits
- Employee discounts
- Opportunity for advancement
- Training & development
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
