Wireless Network Engineer
About The Position
King County's Department of Information Technology (KCIT) is seeking a Wireless Network Engineer to join its Network Services team. The role provides engineering, lifecycle management, and operational support for the County’s enterprise wireless network infrastructure, helping deliver reliable, scalable, and secure network services while supporting growth, modernization, and technical excellence. The position supports KCIT’s work to modernize County operations and deliver secure, customer-centered technology services to all 18 County departments. It uses Cisco wireless technologies across Wi-Fi, LTE, and satellite environments and supports the County’s transition toward a wireless-first model. This is a hybrid position. The primary onsite location is the Graybar Building in Seattle, and occasional same-day travel to King County locations is required for fieldwork. Employees must reside in Washington state within a reasonable distance of their King County worksite. Employees are provided a County-issued laptop and must maintain a home workspace with reliable internet access and remain available during scheduled work hours. The normal schedule is 40 hours per week, Monday through Friday, 8:00 a.m. to 5:00 p.m. The position is FLSA-exempt and not eligible for overtime.
Requirements
- Three or more years of experience in IT roles supporting enterprise network systems, including installation, configuration, and maintenance of routers, switches, and related infrastructure.
- Experience with Cisco/Meraki networking equipment and basic WAN/LAN technologies.
- Familiarity with network monitoring tools and troubleshooting methodologies.
- Foundational understanding of networking concepts and technologies, including wireless routing, switching, VLANs, and firewalls.
- Basic knowledge of network security principles and physical infrastructure, such as rack and power planning.
- Ability to interpret technical documentation, diagrams, and specifications.
- Strong analytical and troubleshooting skills, attention to detail, and a methodical approach to problem-solving.
- Effective time management and ability to handle multiple priorities in a dynamic environment.
- Clear, professional written and verbal communication skills, including explaining technical concepts to technical and non-technical audiences.
- Ability to follow procedures, document work accurately, and escalate issues appropriately.
- Strong customer service orientation, responsiveness, and professionalism.
- Ability to work independently and collaboratively as part of a team.
- Relevant network certifications such as Cisco CCNA, CCNP, CCIE, CWNA, CISSP, CompTIA Network+, or equivalent experience.
- Must reside in Washington state and within a reasonable distance to the King County worksite.
- Must maintain a home workspace with an internet connection to reliably perform work and remain available and responsive during scheduled work hours.
Nice To Haves
- Exposure to IoT/SCADA environments and Mobile Access Routers, such as Wi-Fi/LTE/satellite.
- Associate’s degree or higher in Computer Science, Information Technology, or a related field; or an equivalent combination of education, training, and experience.
Responsibilities
- Install, configure, and maintain secure enterprise network systems, emphasizing Cisco wireless technologies across Wi-Fi, LTE, and satellite environments.
- Support modernization and lifecycle management of the County’s wireless infrastructure.
- Monitor wireless and network systems to ensure continuous service delivery.
- Respond to incidents, troubleshoot issues, and resolve service requests involving wireless and network connectivity.
- Maintain accurate technical documentation, including ticket updates and system records.
- Coordinate with vendors and internal teams on technical issues, upgrades, and modernization efforts.
- Assist with updates, patches, and lifecycle maintenance for wireless and related network systems.
- Plan equipment placement, power requirements, rack space allocation, and other physical infrastructure needs.
- Perform physical security tasks, including security audits.
- Maintain documentation for wireless access point placement, heat-map data, and other design artifacts.
- Communicate clearly with stakeholders and customers, tailoring information to the audience.
- Provide high-quality customer service and build user trust through professional interactions.
- Develop and maintain standard operating procedures.
- Follow County IT standards, policies, and business processes.
- Apply analytical thinking and problem-solving to technical and operational challenges.
- Support King County’s transition toward a wireless-first model by providing reliable wireless connectivity.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
